Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Jonathan Doan

Hamilton Square,NJ

Summary

Dynamic and dedicated professional

Recognized for maintaining a calm demeanor in fast-paced environments while achieving high-quality results.

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

4
4
years of professional experience

Work History

Garden Center Employee

Green Haven Garden Center
11.2021 - 12.2023
  • Planted bulbs, trees, bushes, and flowers for residential and commercial clients.
  • Unloaded plants and nursery items from delivery trucks.
  • Maximized water conservation, checking sprinkler spray angles and testing digital controller performance.
  • Mulched gardens, placed sod, and adjusted soils to provide optimal growth potential.
  • Aided manager in organizing plant sales, open houses and educational programs to promote nursery and provide educational opportunities for community.

Pharmacy Technician Trainee

CVS Pharmacy
04.2023 - 10.2023
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.
  • Collected co-payments or full payments from customers.
  • Reviewed and verified customer information and insurance provider information.
  • Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.

Construction Assistant

Flansburg Construction
04.2020 - 01.2021
  • Gathered and disposed of worksite debris to remove safety hazards.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Studied plans for each job to gain understanding of materials, tools and work required.
  • Utilized construction tools and machinery to effectively complete job site projects.
  • Loaded, unloaded, and moved material to and from storage and production areas.

Education

High School Diploma -

Hamilton High East
Hamilton Square, NJ
01-2021

Skills

  • Conflict resolution
  • Calm demeanor
  • Problem-solving
  • Quick learning
  • Attentive listener
  • Team player

Interests

  • Embracing outdoor adventures such as Skiing and Fishing

Timeline

Pharmacy Technician Trainee

CVS Pharmacy
04.2023 - 10.2023

Garden Center Employee

Green Haven Garden Center
11.2021 - 12.2023

Construction Assistant

Flansburg Construction
04.2020 - 01.2021

High School Diploma -

Hamilton High East

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