Jonathan Dohuynh
Victorville,Ca.
Summary
Trustworthy and dedicated Individual with 10 years of customer service experience. Respectful, responsible, and enthusiastic individual passionate about maximizing individual potential. Quick and effective learner. Work well independently or in a team under stressful environments. Friendly and energetic self-starter with strong communication skills. Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.
Overview
9
9
years of professional experience
Work History
Equipment Machine Operator
Costco Distribution Center
06.2020 - Current
- Forklift operator and have great communication skills along with my peers
- Set up and adjusted equipment and properly configured machines for daily operation.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Complied with company and OSHA safety rules and regulations.
- Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
- Load trucks and off load and ship freight to different warehouses and confirm the load trucks
- Assisted in different warehouses and stores with different departments and have experience of working with paperwork, computers, machine equipment operating, and have a good sense of urgency
- Always volunteering for extra days or overtime when needed in different departments and other depot buildings
- Have worked in Ecommerce 283, Annex 1321, and the Dry depot 960.
Security Professional
Allied Universal Protection Service
06.2017 - 05.2020
- Supervise and monitor everything
- Recorded incident reports with detailed accounts of occurrences.
- Coordinate movements (conducting counts and providing emergency responses as needed)
- Make sure program activities stay safe and supervise labor crews
- Keep daily logs and report writing (including disciplinary reports)
- Provide prompt and appropriate assistance to those who have been injured, ill, or have suffered trauma, etc
- Report any maintenance or repair needs to keep the facility clean
- Provided security services to the mall patrons and observed around the shopping center making sure safety for everyone in the public
- Responded to a lot of calls and engaged with the people and try and diffuse the situations
- Trained new officers and showing them the right and wrong protocols and report writing and how to do radio communications
- Enforced procedures and controlled the crowd of patrons inside the mall when there are big events and lead the people where they need to go and what to do
- Controlled the crowd and led people to safety when there was a mall lock down and had to calm the patrons down and make sure of their safety by providing them with the right protocols and following procedures
- Assisted police in making arrests when they are made in the mall and provided any assistance in whatever they needed and good communication with the officers and calling it out over the radio to update dispatch everything is all good
- Calling out suspicious behaviors with certain people and calling it out to dispatch to keep CCTV on them to see if they would do anything harmful or malicious and place a call to police to have them close to the area
- Assisted in emergency responses when someone is feeling sick or passed out inside the mall and I placed a call to AMR and provided medical attention to them and waited until authorities arrived.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Cashier (Front End) / Member Service / Merchandising
Costco Wholesale
11.2015 - 01.2018
- Operated a cash register for cash, check, and credit card transactions at an accurate pace
- Fostered a positive work environment by consistently treating all employees and customers with respect and consideration
- Trained new cashiers in procedures, customer service, and sales techniques
- Assisted on sales floor, gas station, tire center, member service, and morning and night merch as needed to maintain service standard
- Packed for multiple cashiers in a fast-paced environment
- Worked extra shifts during busy periods to maintain service.
- Greeted customers entering store and responded promptly to customer needs.
Cook
Freddy's Frozen Custard
06.2015 - 04.2017
- Preparing cooking ingredients using various techniques
- Cooking food using various culinary techniques
- Arranging food and ensuring appealing presentation
- Manage food storage, stock, prepping, and ingredient orders
- Cleaned and dishwashing for closing
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
Education
No Degree - Criminal Justice
Victor Valley College
Victorville, CA01.2016
High School Diploma -
Granite Hills High School
Apple Valley, CA05.2014
Skills
Strong Work Ethic
CCTV Monitoring
Team Player
Emergency Response
Good Communication
Attention to Detail
Machinery Operation
Computer Skills
Problem-Solving
Equipment Operation
Organizational Skills
Time Management
Multitasking Abilities
Documentation And Reporting
Teamwork and Collaboration
Workplace Safety
Languages
Vietnamese
English
Spanish
Timeline
Equipment Machine Operator
Costco Distribution Center
06.2020 - Current
Security Professional
Allied Universal Protection Service
06.2017 - 05.2020
Cashier (Front End) / Member Service / Merchandising
Costco Wholesale
11.2015 - 01.2018
Cook
Freddy's Frozen Custard
06.2015 - 04.2017
No Degree - Criminal Justice
Victor Valley College
High School Diploma -
Granite Hills High School
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