Jonathan Doughty

- Presented interactive interpretive programs to the public, showcasing the natural and cultural history of the region.

- Visited schools to offer educational opportunities and collaborate with local teachers and community figures.

- Maintained clean, presentable spaces; organizing public discovery center displays and administrative office areas.

- Traveled an 85,000 acre off-road park to operate pop-up information centers promoting safety and knowledge.

- Collaborated with an interpretive team to deliver friendly, professional, and creative service to all.

- Outlined junior ranger programs, designed posters and graphics, invented detailed games and new tools to encourage more enjoyable and engaging learning.

- Performed basic opening/closing procedures, with responsibility for collecting and counting non-profit and state money.

- Oversaw the daily publication of articles on a Disney & Universal theme park news website trafficked by millions of users each month.

- Delegated assignments to writers and monitored incoming information to ensure a timely awareness of breaking stories. Listened to the concerns of writers and communicated to create an open environment of support, training, growth, and collaboration.

- Entrusted with running the entire operation at times of short staffing — multi-tasking the editing, proofreading, writing, and publishing tasks while staying focused on incoming news all at once.

- Promoted to the editor position within months of joining the company due to diligent, passionate work and a willingness to help.

- Utilized pre-existing writing skills and endured swift journalism training to offer error-free and engaging content.

- Promptly submitted between five and ten 500+ word articles each shift depending on demand, becoming competent with the deliverance of both fast, time-sensitive pieces and slower long-form projects.

- Mastered qualitative SEO, or Search Engine Optimization.

- Developed an intimate working knowledge of and relationship with various tools, such as Wordpress, Google Analytics, and Slack.

- Practiced basic fact-checking, research, photo collages, and effective, proper diction.

- Became one of the most experienced pretzel makers at Auntie Anne's, collaborating in an environment of teamwork to get tasks done together in an exceptionally small space with limited staffing and resources.

- Trained new team members to equip them with all of the skills they might need to be successful at various venues and embrace the Universal Way.

- Built relationships with coworkers, to value each individual's humanity, support each other, and make each other feel both valued and respected.

- Wrote a closing list for Auntie Anne's and offered suggestions to improve that cart and Hot Dog Hall of Fame.

- Currently learning new skills in a new venue: Breadbox, including more intensive cooking responsibilities, prep work, etc.

- Learned Disney quality standards in theme park/guest service through the Disney Traditions orientation process, the Five Keys - Safety, Courtesy, Show, Efficiency, and Inclusion.

- Responsible for answering questions, organizing resort pool/recreation areas in appealing & clean ways, picking up litter, collaborating with fellow cast members, being aware of vital guest information, informing (but not enforcing) safety policies, and being helpful/flexible whenever and wherever possible.

- Occasionally performed manual labor to beautify areas (i.e. raking), and assist with recreational activities for guests during inclement weather.

- Constantly utilized, and was familiar with, large company intranets designed for scheduling, information, and communication.

- Multitasked and maintained composure between answering questions, handling financial transactions, checking campers in, explaining rules, and managing major crowds — all with politeness.

- Assisted with social media for the region's state parks — including an introduction to interpretation, basic analytics, and the creation of official posts designed to be polished, engaging, and informational.

- Engaged in manual labor during COVID-related closures - painting signs & roadways, digging holes for parking posts, removing rock dams, emptying fire pits, cleaning, organizing, conducting security checks — and informing rangers via radio of any problems.

- Trusted to count and prepare large amounts of money for deposit; trusted with the use of state vehicles (including completion of a defensive driving course); trusted to be the sole employee posted at an entire state park.

- Performed instrumental music in a public, professional capacity throughout five Southern California counties.

- Assisted in major fundraising initiatives, earning large donations for non-profit social work.
- Built positive relationships through frequent interactions with the public and community leaders/organizers.
- Trusted to safely secure and transport charitable earnings.

- Worked in a warehouse environment during the summer school breaks, involving heavy lifting, sorting, inventory, and the fundamentals of packaging/shipping orders en masse.

- Served as cashier during occasional pop-up shops at special events — requiring customer interaction and service, scanning, bagging, handling money responsibly, managing heavy crowd traffic, and utilizing Square-branded registers.