Jonathan Dunker
North Hollywood,CA
Summary
Talented Hospitality Management professional exceeding demanding guest expectations and business targets. Successful at developing strong business reputations built on knowledgeable and professional service. Performance-oriented and driven to continuously increase customer base and revenue.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Restaurant, Bar and Beverage Manager; Sommelier
Park Meadows CC
05.2023 - 04.2024
- Sommelier (CMS #384308), bar, and restaurant manager equipped to lead, supervise, educate and develop staff resulting in a 10% decrease in waste in wine and cocktails.
- Elevated standards and offerings via the development of wine programs, monthly dinners, formalizing "Steps of Service" through streamlined SOP's.
- Designed beverage menus, as well as creative cocktail recipes and specials that became popular among guests, driving repeat business.
- Primary contact for members and guests on the restaurant floor in a private equity club
- Managed P and L by assuming lead server and bartender responsibilities while adjusting staffing levels to meet. cover counts.
- Orchestrated new wine and beverage program resulting in record F&B revenue for 2023 and Q1 2024 with an increase greater than 15%
Front of House Manager
Talisker Club
12.2021 - 04.2023
- Front of house manager and floor supervisor in both casual and fine dining restaurants
- Direct point of contact for members and guests
- MOD responsible for training and managing staff
- Maintain flow of the restaurant, map floor plan and seatings, FOH/BOH collaboration
- Well versed in food and wine pairing, wine sales, creating wine lists, conducting inventory, and assisting in orders
- Responsible for nightly pre-shift/lineup, table touching and establishment of rapport and knowledge of needs for all members/guests (including VIP and high-profile clientele)
- Attained CMS introductory sommelier certification
- Educated staff and members on new Winter wine and cocktail specials for 2022/2023 ski season at Deer Valley creating an increase in over 30% sales.
Educational Specialist
LEARN Coaching, LLC
01.2003 - 09.2022
- Consulted with families to create management plans to assist students behaviorally and academically at home and in school
- Conducted academic advisement services for students on reoccurring basis to maintain educational progression.
- Investigated complaints and worked with students, parents and teachers on finding positive resolutions.
- Provided design content and instruction for SEP courses and workshops.
- Taught students executive functioning strategies to better plan, organize and follow through with academic and life skills
- Well versed at IEP advocacy, developing plans from neuropsychological reports and psychoeducational evaluations, as well as working with case managers to meet client specific needs.
Restaurant Manager
Promontory Club (The Hearth - Fine Dining)
03.2021 - 07.2021
- Served as a fine dining manager at The Hearth Steakhouse and Pete Dye Turnhouse
- Developed new après golf tapas and wine menu
- Established and enhanced wine library and list
- In conjunction with the executive chef, created nightly sauté and grill specials paired with wines from all over the globe
- Created strong rapport with members and strengthened cohesiveness between FOH and BOH staff
- Conducted wine tastings and pairing dinners leading to unforecasted special event revenue and greater sales of “high end wines” in the fine dining restaurant
Partner
The Oaks Psychological Group Adventure Program
01.2014 - 12.2020
- Collaboration with Stephen Ball PsyD to develop a bridge between the clinical goals of youth, young adults, and families by implementing home and community-based behavior, life skills and education programs
- Worked within (Cognitive Behavioral Therapy) CBT sessions, and then created follow through with clinical goals by direct work with clients and community resources (schools, social service agencies, law enforcement and community organizations) producing significant client progress.
President
L.E.A.R.N. Consulting Inc.
01.2014 - 12.2019
Education
Master of Science in Education -
Simmons College
Boston, MABachelor of Arts in Sociology & Anthropology / Minor in Spanish -
West Virginia University
Morgantown, WVUniversidad Menendez y Pelayo
Santander, SpainSkills
Customer Service
Sommelier Certification
Inventory Control
Wine Sales
Wine & Liquor Buying
Cocktail & Wine List Development
Food Safety Training
POS Training
Wine Service Management
Cellar Management
Supplier Relationship Management
Staff Training and Development
Certification
- DABC On Premise Manager
- Food Handler Certification
- Sips & Tips Certification
- Introductory Sommelier Certification
- Court of Master Sommeliers Certification (Credential ID 384408)
Awards
KTLA Hero at Home 2009
Languages
Spanish
Professional Working
Timeline
Restaurant, Bar and Beverage Manager; Sommelier
Park Meadows CC
05.2023 - 04.2024
Front of House Manager
Talisker Club
12.2021 - 04.2023
Restaurant Manager
Promontory Club (The Hearth - Fine Dining)
03.2021 - 07.2021
Partner
The Oaks Psychological Group Adventure Program
01.2014 - 12.2020
President
L.E.A.R.N. Consulting Inc.
01.2014 - 12.2019
Educational Specialist
LEARN Coaching, LLC
01.2003 - 09.2022
Master of Science in Education -
Simmons College
Bachelor of Arts in Sociology & Anthropology / Minor in Spanish -
West Virginia University
Universidad Menendez y Pelayo