Jonathan Dunning
Summary
Experienced leader with strong background in guiding teams, project oversight, and achieving strategic objectives. Well-versed in sales, personnel operations, and inventory management. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
10
10
years of professional experience
Work History
Assistant Store Manager
Family Dollar
01.2024 - Current
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
Private Music Instructor
The Piano Place
02.2023 - 08.2024
- Enhanced student musical skills by implementing personalized lesson plans tailored to individual needs and goals.
- Promoted a culture of inclusivity within the studio by embracing diverse backgrounds, experiences, and perspectives among students.
- Introduced innovative teaching methods to keep students engaged and motivated to learn, fostering a lifelong passion for music.
Assistant Manager
Donut Star Cafe
08.2021 - 02.2023
- Manage a team of front counter employees, interview potential hires, setup weekly schedule, new employee training and general store upkeep
- Supervised day-to-day operations to meet performance, quality and service expectations.
Virtual Assistant
Self-Employed
01.2019 - 08.2021
- Company Overview: Remote
- Oversee projects with expert-level attention to detail, maintain clear communications to streamline tasks and deadlines, employ strategic time-management skills to deliver a wide array of services, including proofreading copy, inputting data, maintaining websites, account management and payments.
- Remote
Guest Care Services / Supervisor
Hyatt
03.2018 - 01.2019
- Company Overview: Marion, IL
- Pleasantly engaged with customers to ensure positive guest experience, expertly navigated company databases and systems, utilized various computer, booking and accounting systems to ensure cohesive transfer of information
- Took escalated calls and resolved critical issues with a sense of urgency and professionalism
- Marion, IL
Glass Department QA
Aisin
11.2017 - 02.2018
- Company Overview: Marion, IL
- Assisted in the careful production of material on fast-paced product lines, participated in the inspection of material to remove defective items
- Marion, IL
Child Caregiver
03.2017 - 11.2017
- Company Overview: Bay Area, CA
- Cared for children ages 1 - 12 (neurotypical and neurodivergent)
- Bay Area, CA
Head of Counter Sales
Contractors Electrical
09.2015 - 03.2017
- Company Overview: San Francisco, CA
- Increased customer satisfaction by providing efficient and friendly service at the counter.
- Handled customer complaints professionally, resolving issues promptly and maintaining customer loyalty.
Warehouse/Receiving/Delivery Driver
Royal Wholesale Electric
06.2014 - 04.2015
- Company Overview: San Rafael, CA
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
- San Rafael, CA
Education
Nutrition Coach Certification -
National Academy of Sports Medicine (NASM)
10.2024
Personal Trainer Certification -
Athletics and Fitness Association of America (AFAA)
10.2024
English, Psychology
Rend Lake College
Ina, IL12.2013
Skills
- Leadership
- Communication
- Time Management
- Organization
- Critical Thinking
- Creativity
- Adaptability
- Team Building
- Employee Scheduling
- Hiring and Training
- Problem-Solving
- Customer Service and Engagement
Timeline
Assistant Store Manager
Family Dollar
01.2024 - Current
Private Music Instructor
The Piano Place
02.2023 - 08.2024
Assistant Manager
Donut Star Cafe
08.2021 - 02.2023
Virtual Assistant
Self-Employed
01.2019 - 08.2021
Guest Care Services / Supervisor
Hyatt
03.2018 - 01.2019
Glass Department QA
Aisin
11.2017 - 02.2018
Child Caregiver
03.2017 - 11.2017
Head of Counter Sales
Contractors Electrical
09.2015 - 03.2017
Warehouse/Receiving/Delivery Driver
Royal Wholesale Electric
06.2014 - 04.2015
Personal Trainer Certification -
Athletics and Fitness Association of America (AFAA)
English, Psychology
Rend Lake College
Nutrition Coach Certification -
National Academy of Sports Medicine (NASM)