Jonathan Edwards
West New York,NJ
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
MILITARY
RADIO AND COMPUTER TROUBLESHOOTING
10.2023 - Current
- Applied critical thinking skills to identify patterns in reported issues, enabling targeted improvements in hardware and software systems.
- Served as a subject matter expert on key technologies, assisting colleagues with challenging technical problems.
- Streamlined troubleshooting processes for increased productivity and reduced downtime.
- Reduced equipment failures through implementation of preventive maintenance schedules.
- Tracked issue resolution policies to maintain compliance with internal standards.
RAMP AGENT
ASAK SOLUTIONS/DNATA
09.2018 - 10.2023
- Offloaded and loaded aircraft that contained cargo and baggage
- Operated motorized machinery that also offloaded and loaded cargo and baggage
- Coordinated with a team to ensure safety policies throughout daily operations
- Fulfil/support other employee’s work, if absent
- Upgraded to team supervisor role
- Safely marshalled aircrafts in and out of terminal gates
- Worked outdoors in any type of weather.
- Guided aircraft into and out of parking positions using hand signals.
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
MANAGER
REISS WHOLESALE HARDWARE
02.2012 - 08.2018
- Prepare shipping and warehouse related documents, ensuring that they are ready to be disbursed
- Help stock incoming merchandise
- Use our warehouse management system for shipping and receiving
- Fulfil/support other employee’s work, if absent
- Responsible for keeping a clean and safe working area
- Recommend appropriate items and direct or lead customers to selections
- Enthusiastically converse with customers about purchase needs and available products.
Education
CLASS OF 2013 -
BROOKLYN GENERATION SCHOOL
Brooklyn, NYLiberal Arts Major, Computer Science Minor -
KINGSBOROUGH COLLEGE
Brooklyn, NYSkills
- Military knowledge
- Security clearance
- Leadership ability
- Creative Thinker/Problem Solver
- Microsoft Word/Excel/PowerPoint
- Basic Knowledge of Computer Programming
- Black Student Union (Ujima) – Marketing and Promotions/Event Coordinator (2015-2017)
References
Available Upon Request
Timeline
MILITARY
RADIO AND COMPUTER TROUBLESHOOTING
10.2023 - Current
RAMP AGENT
ASAK SOLUTIONS/DNATA
09.2018 - 10.2023
MANAGER
REISS WHOLESALE HARDWARE
02.2012 - 08.2018
CLASS OF 2013 -
BROOKLYN GENERATION SCHOOL
Liberal Arts Major, Computer Science Minor -
KINGSBOROUGH COLLEGE