Diligent College Student focused on Health Services Administration and dedication to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group tasks and motivation to accomplish mutually held goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Library Student Access Services Assistant
Florida International University, Modesto A. Maidique Campus
Miami, FL
08.2023 - Current
Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
Entered data into databases accurately and efficiently.
Served as contact person and source of information to maintain good communication with clients.
Maintained front desk to respond to patron queries
Greeted visitors, clients and guests in a professional manner.
Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
Chipotle Crew Member
Chipotle Mexican Grill
Miami, FL
04.2023 - Current
Worked in a fast-paced environment where I would assemble orders accurately while maintaining a clean work environment and provide exceptional customer service from the moment they walk through the door
Handled cash transactions and Collaborated with my team to maintain certain levels of work efficiency
Adaptable to any situation, effective communication with others, efficient time management, and problem-solving skills.
Interacted pleasantly with guests to deliver quality customer service.
Resolved customer complaints in a professional manner.
Assisted management with inventory control and stock ordering.
Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
Summer Camp Counselor
Conchita Espinosa Academy
Miami, FL
06.2023 - 07.2023
Supervised groups of children during recreational activities.
Managed daily operations of recreational facilities.
Administered first aid and notified emergency medical personnel.
Identified safety concerns and acted quickly to resolve issues and keep campers safe and healthy.
Monitored for signs of physical and emotional distress and stopped activities to administer care when appropriate.
Conferred with management to discuss and resolve participant complaints.
Retail Stock Associate
Levis Straus & Co
Miami, FL
10.2022 - 12.2022
Organized backroom stock shelves in order to maximize space utilization.
Kept work areas clean, neat and organized for optimal productivity and worker safety.
Provided excellent customer service in a friendly, courteous manner.
Monitored sales floor activity to identify theft or other suspicious behavior.
Received and counted stock items, recording data manually or on computer for inventory purposes.
Summer Camp Counselor
Conchita Espinosa Academy
Miami, FL
06.2022 - 07.2022
Supervised groups of children during recreational activities.
Managed daily operations of recreational facilities.
Administered first aid and notified emergency medical personnel.
Identified safety concerns and acted quickly to resolve issues and keep campers safe and healthy.
Monitored for signs of physical and emotional distress and stopped activities to administer care when appropriate.
Conferred with management to discuss and resolve participant complaints.
Education
High School Diploma -
Pinecrest Preparatory Academy Charter High School
Miami, FL
05.2023
Skills
Mediation
Attention to Detail
Creative and Critical Thinking
Administrative Support
Building Trust and Relationships
Complaint Resolution
High-Energy Attitude
Typing 97 WPM
Quality Assurance Controls
Customer Engagement
Customer Service
Taking Orders
Clear Communication
Heavy Lifting
Group Supervision
Problem-Solving Abilities
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Certification
Adobe Certified Associate, Visual Design using Adobe Photoshop CC 2018
Adobe Certified Associate, Graphic Design and Illustration using Adobe Illustrator CC 2018
References
References available upon request.
Timeline
Library Student Access Services Assistant
Florida International University, Modesto A. Maidique Campus
Undergraduate Learning Assistant at Florida International University, Modesto A. Maidique CampusUndergraduate Learning Assistant at Florida International University, Modesto A. Maidique Campus
Teaching Assistant at Florida International University, Modesto A. Maidique CampusTeaching Assistant at Florida International University, Modesto A. Maidique Campus
Lead Counselor at Florida International University, Modesto A. Maidique CampusLead Counselor at Florida International University, Modesto A. Maidique Campus