Jonathan Espinal
Bronx,NY
Summary
Attentive individual offering seven years of experience in customer service work. Committed to delivering great service and highly efficient in processing cash and credit card payments. Dedicated service with strong background helping with customer orders, cooking and store cleanliness. Tirelessly completes demanding work in high-volume settings. Service-oriented, punctual and hardworking with excellent people skills. Reliable fast food worker experienced in basic food and beverage preparation. Maintains clean, tidy spaces to entice customers and encourage business. Always ready to help team members and assist customers. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Visual
Macy's
Bronx, NY
10.2023 - Current
- Decorate store on holidays
- Put up sale signs
- Make signs for product
- Dress up mannequins throughout the store
- Completed day-to-day duties accurately and efficiently.
- Unload the delivery truck
- Work in fulfillment
- Work in retail sales and recovery
- Planned and achieve group projects, working smoothly with others.
Deli Clerk
Western Beef Supermarket
Bronx, NY
04.2022 - 08.2023
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Rotated product on shelves to ensure freshness.
- Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
- Greeted customers in a friendly and professional manner.
- Prepped food items ahead of lunchtime and dinner rush periods.
- Informed customers of deli specials to increase profits.
- Resolved customer complaints in a timely manner while maintaining a polite demeanor.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Stocked shelves with fresh items daily.
- Prepared all food orders according to customer specifications.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Scrubbed and polished counters to remove debris and food.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Sliced meats and cheeses and weighed deli items for customers.
- Updated food displays, cases and other customer-facing areas to increase sales of special items.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Assisted customers with selecting products from the deli case or menu board.
- Organized ingredients and restocked supplies to prepare for busy periods.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
- Work in the grocery department
- Receiving orders
Deli Clerk
Key Food Supermarket
New York, NY
12.2021 - 04.2022
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Rotated product on shelves to ensure freshness.
- Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
- Greeted customers in a friendly and professional manner.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Informed customers of deli specials to increase profits.
- Resolved customer complaints in a timely manner while maintaining a polite demeanor.
- Stocked shelves with fresh items daily.
- Prepared all food orders according to customer specifications.
- Maintained cleanliness of the deli area and equipment.
- Scrubbed and polished counters to remove debris and food.
- Sliced meats and cheeses and weighed deli items for customers.
Kitchen
Brown Sugar Bar & Restaurant
New York, NY
09.2018 - 12.2020
- Organized the kitchen by arranging equipment in an orderly manner to ensure safety and sanitation standards were met.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Cleaned and sanitized food preparation areas, cooking surfaces to prevent bacteria growth.
- Cut or sliced meat, poultry and seafood to prepare for cooking.
- Transported trash to dumpster, properly disposing of expired food items.
- Stocked refrigerators with pre-prepared items.
- Operated large-volume cooking equipment such as grills, deep-fat fryers, ovens .
- Clean Dishes
- Clean the Kitchen
- Clean the restaurant
- work as a busboy
- work as a barback
- Stocked all the merchandise from the restaurant
Deli Clerk
Gala Foods
Brooklyn, NY
07.2017 - 09.2018
- Assisted customers with selecting products from the deli case or menu board.
- Stocked shelves with fresh items daily.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Provided customers with fresh product and correct portion size to minimize shrink.
- Scrubbed and polished counters to remove debris and food.
- Inspected labels on deli products to verify accuracy of pricing.
- Organized ingredients and restocked supplies to prepare for busy periods.
- Rotated product on shelves to ensure freshness.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Sliced meats and cheeses and weighed deli items for customers.
- Provided accurate pricing information when requested by customers.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
Education
Security Guard Training Certificate - Security And Loss Prevention Services
New Millennium Training Academy
391 E.149 Street Bronx NY 1045507.2023
Skills
- Expert in microsoft
- Processing electronic payments
- Food Preparation
- Ordering Procedures
- Cash Handling
- Machine Safety
- Food Running
- Equipment Operation
- Cleaning and Sanitizing
- Work Area Maintenance
- Platter and Tray Preparation
- Customer Service
- Inventory Checks
Languages
Spanish
Professional
English
Professional
Timeline
Visual
Macy's
10.2023 - Current
Deli Clerk
Western Beef Supermarket
04.2022 - 08.2023
Deli Clerk
Key Food Supermarket
12.2021 - 04.2022
Kitchen
Brown Sugar Bar & Restaurant
09.2018 - 12.2020
Deli Clerk
Gala Foods
07.2017 - 09.2018
Security Guard Training Certificate - Security And Loss Prevention Services
New Millennium Training Academy
Similar Profiles
Paul BrownPaul Brown
Asset Protection Detective at Macy'sAsset Protection Detective at Macy's
Tiana PereiraTiana Pereira
Fragrance Specialist at Macy'sFragrance Specialist at Macy's
Diksha SoodDiksha Sood
Customer Sales Representative at Macy'sCustomer Sales Representative at Macy's
Elizabeth AmegahElizabeth Amegah
Beauty Advisor at Macy'sBeauty Advisor at Macy's
Joselyn VazquezJoselyn Vazquez
Radiologic Technologist Intern at Montefiore Hospital Einstein CampusRadiologic Technologist Intern at Montefiore Hospital Einstein Campus