Experienced operations leader with strong analytical and problem-solving abilities. Proven talent leading highly motivated teams focused on delivering excellent customer service and exceptional results.
● Lead southeast region territory operations, consulting with C-Suite clients on OSHA CFR and Environmental, Health
& Safety initiatives..
● Delivered significant revenue growth in Q1 2025, growing the territory by 13% YoY.
● Responsible for forecasting, NetSuite CRM administration, and territory planning to support customer acquisition.
● Led a 12 person project management team across three verticals, responsible for planning and executing large scale
field projects generating $1.2M in annual revenue.
● Kept projects on target by managing resources, project budgets, implementation timelines, and project KPIs.
● Managed large scale department retail operations, increasing sales by 34% and achieving department budget targets.
● Coached and mentored a team of 18 associates, leading the company in employee engagement scores for two
consecutive years.
● Managed B2B sales and project implementation across multiple verticals, achieving 180% annual quota attainment.
● Worked cross-departmentally on complex installation projects; engaging with engineering, field operations, and
customer success teams to ensure timely delivery of projects and customer satisfaction.
● Managed field operations at two sites, overseeing a team of 26 field engineers.
● Contributed significantly to company net subscriber growth with a 96% completion rate.