Jonathan Feldman
Lilburn,GA
Summary
Dynamic leader and problem-solver with a track record of enhancing customer satisfaction and boosting sales at Gordan Food Service. Skilled in team leadership and customer service, adept at multitasking and organizing. Successfully managed a service team at Sodexo USA, demonstrating significant achievements in staff development and operational improvements. Dedicated Culinary professional with a history of exceeding client expectations while delivering high quality lunch options.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Service Manager
Sodexo USA
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Hired, trained and supervised team of service staff members to meet business goals.
- Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
- Conducted regular performance evaluations for staff members, offering constructive feedback and facilitating professional development opportunities.
Outside Sales Representative
Gordan Food Service
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
Head Chef/Owner
Father's Joy, Inc
01.2020 - 12.2024
- Prepared 80-100 orders per day, with multiple services for Primary and Middle School Children
- Placed orders to restock items before supplies ran out.
- Managed food costs effectively with careful menu planning, accurate portion control, and utilization of seasonal ingredients.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Created recipes and prepared advanced dishes.
Education
Bachelor of Arts - Marketing
University of Central Florida
OrlandoAssociate of Arts - Culinary Arts
The Art Institute Of Atlanta
Atlanta, GASkills
- Positive attitude
- Team leadership
- Multitasking and organization
- Problem-solving
- Customer service
- Food safety and sanitation
- Knife skills
- Cooking techniques
- Kitchen management
Certification
- American Culinary Federation Chef Certification – American Culinary Federation.
- ServSafe Food Protection Manager Certification - National Restaurant Association.
Timeline
Head Chef/Owner
Father's Joy, Inc
01.2020 - 12.2024
- American Culinary Federation Chef Certification – American Culinary Federation.
- ServSafe Food Protection Manager Certification - National Restaurant Association.
Service Manager
Sodexo USA
Outside Sales Representative
Gordan Food Service
Bachelor of Arts - Marketing
University of Central Florida
Associate of Arts - Culinary Arts
The Art Institute Of Atlanta
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