Jonathan Fernandez
Herndon,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
2
2
Langauge
Work History
Information Technology Intern
Mount Aloysius Internship
Cresson, Pennsylvania
08.2018 - 12.2023
- As an intern with Mount Aloysius College IT department, the responsibilities would vary depending on the specific role assigned, but generally, I would be assisting and oversewing with various technical tasks and projects.
- troubleshooting and providing support to users, performing software installations and upgrades, assisting with network maintenance, and contributing to the development of new IT initiatives
Digital Shopper
01.2022 - 01.2023
- Assisted customers with online orders and transactions
- Provided excellent customer service
- Maintained knowledge of products and promotions.
Medical Transportation Specialist
Medical Transportation, H&M
Manassas, VA
08.2016 - 08.2021
- Transported patients to and from medical appointments
- Ensured timely and safe transport of patients
- Maintained cleanliness and safety of the vehicle and patient
Mobile Expert
T-Mobile
Herndon
10.2018 - 01.2020
- Provided technical assistance and support to customers
- Assisted with troubleshooting and resolving technical issues
- Maintained up-to-date knowledge of mobile technology and products.
- Performed in-store product demonstrations at assigned events.
- Kept customers and other employees up-to-date on latest devices and technology by performing frequent product demonstrations.
- Operated product tools, equipment and point of sale terminals.
Amazon Driver
Amazon/Silkway Express
Sterling, VA
06.2023 - Current
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Delivered goods and products to customer on time and in excellent condition.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Education
Network Security, Digital Forensics, Penetration Testing, Computer and Network Security, PC - Information Technology - Information Technology, Cyber Security and Digital Forensics
and Architecture, Inicident Handling, Database Managment System
Bachelor Degree - Information Technology, Cyber Security and Digital Forensics
Skills
Proficient in various security tools and technologies, including Wireshark, Kali Linux, NessusKnowledge of network security concepts, such as firewalls, intrusion detection systems, and VPNsAbility to conduct vulnerability assessments and penetration testingKnowledge of computer and network security policies and regulations
Infrastructure Maintenance
Desktop support
Hardware installations
Virtualization
Timeline
Amazon Driver - Amazon/Silkway Express
06.2023 - Current
- Digital Shopper
01.2022 - 01.2023
Mobile Expert - T-Mobile
10.2018 - 01.2020
Information Technology Intern - Mount Aloysius Internship
08.2018 - 12.2023
Medical Transportation Specialist - Medical Transportation, H&M
08.2016 - 08.2021
Mount Aloysius College - Network Security, Digital Forensics, Penetration Testing, Computer and Network Security, PC, Information Technology - Information Technology, Cyber Security and Digital Forensics
Mount Aloysius College - Bachelor Degree, Information Technology, Cyber Security and Digital Forensics