Jonathan Fernandez
Herndon,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
2
2
Langauge
Work History
Information Technology Intern
Mount Aloysius Internship
Cresson, Pennsylvania
08.2018 - 12.2023
- As an intern with Mount Aloysius College IT department, the responsibilities would vary depending on the specific role assigned, but generally, I would be assisting and oversewing with various technical tasks and projects.
- troubleshooting and providing support to users, performing software installations and upgrades, assisting with network maintenance, and contributing to the development of new IT initiatives
Digital Shopper
01.2022 - 01.2023
- Assisted customers with online orders and transactions
- Provided excellent customer service
- Maintained knowledge of products and promotions.
Medical Transportation Specialist
Medical Transportation, H&M
Manassas, VA
08.2016 - 08.2021
- Transported patients to and from medical appointments
- Ensured timely and safe transport of patients
- Maintained cleanliness and safety of the vehicle and patient
Mobile Expert
T-Mobile
Herndon
10.2018 - 01.2020
- Provided technical assistance and support to customers
- Assisted with troubleshooting and resolving technical issues
- Maintained up-to-date knowledge of mobile technology and products.
- Performed in-store product demonstrations at assigned events.
- Kept customers and other employees up-to-date on latest devices and technology by performing frequent product demonstrations.
- Operated product tools, equipment and point of sale terminals.
Amazon Driver
Amazon/Silkway Express
Sterling, VA
06.2023 - Current
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Delivered goods and products to customer on time and in excellent condition.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Education
Network Security, Digital Forensics, Penetration Testing, Computer and Network Security, PC - Information Technology - Information Technology, Cyber Security and Digital Forensics
and Architecture, Inicident Handling, Database Managment System
Bachelor Degree - Information Technology, Cyber Security and Digital Forensics
Skills
Proficient in various security tools and technologies, including Wireshark, Kali Linux, Nessusundefined
Timeline
Amazon Driver - Amazon/Silkway Express
06.2023 - Current
- Digital Shopper
01.2022 - 01.2023
Mobile Expert - T-Mobile
10.2018 - 01.2020
Information Technology Intern - Mount Aloysius Internship
08.2018 - 12.2023
Medical Transportation Specialist - Medical Transportation, H&M
08.2016 - 08.2021
Mount Aloysius College - Network Security, Digital Forensics, Penetration Testing, Computer and Network Security, PC, Information Technology - Information Technology, Cyber Security and Digital Forensics
Mount Aloysius College - Bachelor Degree, Information Technology, Cyber Security and Digital Forensics
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