JONATHAN FIGUEROA
Cliffside Park
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. Remains in tune with latest sales and marketing strategies. Possesses excellent track record in predicting and planning for new sales direction and market trends. Identifies new sales prospects and negotiate deals while maintaining high level of customer satisfaction. Oversees strategies and campaigns throughout product, service or concept lifecycle. Leads by example and inspire sales and marketing staff to perform at peak levels. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Business professional ready to drive strategic growth and operational excellence. Proven ability to lead teams, foster collaboration, and adapt to changing needs. Expertise in financial management, strategic planning, and business development. Known for delivering results and building strong, cohesive teams.
Experienced with strategic planning, financial management, and team leadership. Utilizes comprehensive knowledge to drive business growth and operational efficiency. Track record of leading successful projects and fostering high-performing teams.
Overview
18
18
years of professional experience
Work History
Sales Manager
Greentree Toyota
06.2022 - Current
- Led and motivated a high-performance sales team to consistently achieve and exceed sales targets
- Developed and implemented strategic sales plans to expand customer base and optimize dealership profitability
- Oversaw day-to-day sales operations, including inventory management, pricing strategies, and customer relationship management (CRM)
- Trained, coached, and mentored sales staff, improving overall team productivity and enhancing the customer experience
- Collaborated with finance and service departments to ensure seamless transaction processes and maximize customer satisfaction
- Analyzed market trends and customer data to adjust sales tactics, staying ahead of competitors in a dynamic automotive market
- Directed all dealership sales operations, managing both new and pre-owned vehicle sales departments to deliver exceptional performance and increase sales
- Negotiated and managed relationships with key stakeholders, including manufacturers, lenders, and vendors, to secure favorable terms and maximize profitability
- Conducted performance evaluations and provided ongoing training for managers and staff, fostering a culture of continuous improvement and exceptional customer service
- Utilized data-driven insights to optimize inventory management, pricing strategies, and sales forecasts, increasing overall dealership efficiency
Sales Manager
Brandfon Honda
07.2020 - 05.2022
- Promoted new and used vehicle sales to exceed dealership volume, gross profit and customer expectations
- Leveraged eLeads, CDK, DealerTrack, CUDL, AutoTrader, TrueCar, vAuto, KBB and other resources to drive new and used car sales
- Coached individual team members on daily basis to maximize unit volume, gross profit and earnings potential
- Ordered and maintained suitable inventory of new and pre-owned vehicles to achieve volume and gross profit objectives
- Recruited, hired, trained and managed sales team to set, achieve and exceed sales goals while controlling expenses and exceeding profit and CSI objectives
- Built relationships with customers and community to establish long-term business growth
Finance Manager
Honda Of Milford
05.2017 - 07.2020
- Genuine interest in providing an exceptional customer experience
- Friendliness, enthusiasm, reliability, with a positive "team-player" attitude
- Excellent communication, interpersonal and organizational skills
- Strong work-ethic with the ability to work in a fast-paced, results-driven environment
- Knowledge of current finance, insurance and aftermarket products, with at least one year of recent dealership experience
- Strong mathematical and analytical skills relevant to calculations of new and used vehicle finance options
- Commitment: Ensure our customers have a world-class car-buying experience at every step along their sales journey
- Excellence: Provide an unparalleled level of knowledge and expertise to help customers find the finance, insurance and aftermarket products they're looking for
- Communication: Educate and update the sales team with current information about finance and lease programs, as well as the benefits of financing, insurance and extended service programs
- Accountability: Understand and comply with all regulations that affect new and used vehicle finance departments, and process finance and lease deals accurately, fairly and in accordance with local, state and federal statutes, as well as company policies
- Initiative: Establish and maintain positive working relationships with multiple finance and insurance sources, including manufacturers, to provide a wide range of competitive options for our customers
Business Director
Bluestone Financial Group LLC
05.2017
- Train with successful business development personnel to optimize marketing performance and learn industry
- Generate leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit
- Contact potential customers via telephone, email and in-person inquiries
- Exceed quotas consistently through new account penetration and territory expansion
- Attend conferences and trade association meetings to represent company and promote products
- Capture new customers by optimizing business strategies and launching products to diversify offerings
Master Certified Sales Consultant
Honda Of Westport
06.2015 - 05.2017
- Participated in corporate sales trainings to improve skills set and learn new selling techniques
- Listened to customers to understand needs and refer to optimal services
- Demonstrated products at customer locations, answering questions and redirecting objections to close deals
- Handled credit and debit card payment processing to complete purchasing experience
- Greeted incoming customers and provided expert sales and service to drive revenue
Audi Brand Specialist
Audi Of Fairfield
12.2013 - 06.2015
- Educated customers on product and service offerings
- Recommended merchandise to customers based on needs and preferences
- Met with potential customers to inquire about car preferences, assess financial limitations and offer information about vehicle choices
- Described benefits of dealership to build loyalty
- Maintained current knowledge of dealership inventory
- Consulted with customers to assess needs, determine budget and describe vehicle options
- Managed pricing negotiations and highly efficient sales processes
Sales Manager
Colonial Toyota
11.2010 - 11.2013
- Negotiated purchase prices and explained sales, warranty and optional products
- Drove team revenue totals by bringing in top sales numbers
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options
- Responded to customer enquiries via telephone and email
- Helped build sales team for new location by training and mentoring all members
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts
Inventory Manager
Honda Of Westport
06.2007 - 11.2010
- Assisted sales and service staff with moving automobiles to keep operations running smoothly
- Achieved and maintained pristine condition of automobiles on lot and in showroom
- Parked vehicles in visually appealing ways to attract customer attention and increase sales
Education
High school or equivalent -
Central High School
Bridgeport, CT06.2008
Finance And Insurance Certificate - Other
03.2018
Skills
- Commitment: Ensure our customers have a world-class car-buying experience at every step along their sales journey
- Excellence: Provide an unparalleled level of expertise to help customers find the vehicle they're looking for, including comprehensive knowledge of available products and services
- Leadership: Ensure sales team is motivated and trained, set sales goals based on individual skill levels, and maintain an appealing showroom to draw the interest of customers
- Growth Mindset: Strive to grow the dealership and your career by setting monthly and annual goals for the Sales Department with the General Manager and reporting on your progress
- Professional Esport Player - 10 years
- Professional DJ - 10 years
- Real Estate Investor - 10 years
- Operations management
- Ethics and integrity
- Partnership development
- Investor relations
- Time management
- Eye for detail
- Effective communication
Training
- Automotive Finance Training
- Other
- 03/2018 to 03/2018
Languages
Spanish
Native or Bilingual
Timeline
Sales Manager
Greentree Toyota
06.2022 - Current
Sales Manager
Brandfon Honda
07.2020 - 05.2022
Finance Manager
Honda Of Milford
05.2017 - 07.2020
Business Director
Bluestone Financial Group LLC
05.2017
Master Certified Sales Consultant
Honda Of Westport
06.2015 - 05.2017
Audi Brand Specialist
Audi Of Fairfield
12.2013 - 06.2015
Sales Manager
Colonial Toyota
11.2010 - 11.2013
Inventory Manager
Honda Of Westport
06.2007 - 11.2010
Finance And Insurance Certificate - Other
High school or equivalent -
Central High School