JONATHAN FIKRU
Shoreline,WA
Summary
Adaptive Community Leader with years of facilitation, and volunteer management experience. Highly skilled at managing competing interests.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Food Access Manager
North Helpline Food Bank
Seattle , WA
05.2024 - Current
- Develop and manage the incoming food sources for all North Helpline food programs
including grocery rescue, food ordering and purchasing, and other donation sources. Monitor
grocery rescue levels while working to maintain a robust volunteer pool.
● Assist in the development of, and responsible for monitoring program budget and related
expenditures.
● Maintain the freight lists for both food bank locations.
● Receiving, checking for accuracy, and filing of invoices from food related deliveries.
● Monitor inventory levels of products in Lake City warehouse and Bitter Lake warehouse. - Bitter Lake Food Bank Management
● Manage all aspects of the Bitter Lake Food Bank, including freight receiving, transfer of
goods between sites, and leading all Bitter Lake distributions.
● Keeps an organized and sanitary warehouse at Bitter Lake; consistently follows and executes
a “first in, first out” (FIFO) inventory (stock rotation) and adheres to food safety protocols.
● Serve on the Safety Committee.
Food Bank Supervisor
North Helpline Food Bank
Seattle, WA
10.2022 - Current
- Supervise the activities of volunteers engaged in receiving, storing, and distributing food.
- Manage three weekly food distributions for both Bitter Lake and Lake City location and design food lists for North Helpline's Home Delivery Program.
- Responsible for training volunteers; planning, assigning, and directing work; monitoring performance; and addressing complaints and resolving problems with the Food Access Team
- Shop for and manage food ordering through Food Lifeline's Agency Express program and participate in 'Shop the Dock' to acquire more food donations.
- Facilitated day-to-day operations to promote welcoming, and inclusive atmosphere
- Keeps an organized and sanitary warehouse; consistently follows and executes a “first in, first out” (FIFO) inventory (stock rotation) and adheres to food safety protocols.
Food Program Supervisor
Hopelink
Shoreline, WA
06.2021 - 10.2022
- Recruits, trains, organizes, assigns, and supervises volunteers. Schedules volunteers to ensure necessary support of food bank operations.
- Responsible for the operation of the food bank (daytime & weekly evening food banks), including set-up, operation and clean up
- Ensures volunteer staff is engaged, motivated, supported, and properly trained on safety procedures, food bank best practices, and client-focused customer service.
- Develops strong knowledge of available services within Hopelink. Supports Integrated Service Delivery goal by connecting client with other appropriate Hopelink services. Develops working knowledge of available services in the larger community. Provides information and referrals to other community resources and programs for visitors and clients.
- Data collection and preparation of monthly/quarterly/annual summary reports.
- Utilize de-escalation techniques and trauma informed approach to support client's experience in the food bank.
Fellowship Coordinator
Rainier Valley Corps
Seattle
06.2020 - 05.2021
- Coordinate and manage aspects of program logistics for fellow monthly trainings,
- Organize and plan public speaking events to support the leadership development of fellows.
- Collaborate with staff in making key strategic decisions affecting RVC's future.
- Plan and facilitate quarterly alumni and mentor convening and space for support and connection.
- Compiled evaluation surveys to improve on fellowship programming.
Young Leader Organizer
Got Green
Seattle, WA
08.2018 - 01.2020
- Organize logistics for and help plan Young Leaders steering committee meetings and communicate regularly with committee members and volunteers;.
- Support the leadership development of steering committee members by growing their organizing skills and providing political education;.
- Conduct regular community outreach and actively recruit youth of color from frontline communities to get involved with the Green Pathways campaign, Got Green, and more.
- Create media, such as blog posts, emails, press releases, flyer content, to communicate information from the committee to various audiences;.
- Work with Got Green staff and leadership to advance Got Green's mission and support a broader environmental justice movement.
Community Impact Fellow
Rainier Valley Corps
Seattle, WA
08.2017 - 08.2019
- Two-year full-time paid fellowship program in a cohort of talented leaders of color at host grassroots organizations led by communities of color.
- Ongoing professional development training including a curriculum involving four key areas: nonprofit management, adaptive and collective leadership, advocacy and policy, and community organizing and cultural dynamics.
- Interwoven throughout the curriculum are discussions on systemic racism, power, privilege, and intersectionality.
Member Services Coordinator
Back On My Feet
Philadelphia, PA
08.2016 - 08.2017
- Responsible for conducting regular recruitment activities at each of our referral partner facilities to ensure sufficient member population to meet our employment goals.
- Data collection: The MSC is responsible for ensuring complete and timely tracking of member and volunteer related data in Salesforce.
- Coordinates, formats and publicizes workshops promoting skill development: computer literacy, financial literacy and job readiness.
- Conducts motivational interviews with members to promote self-determination and commitment to lasting lifestyle changes.
- Facilitates and tracks member goals to produce annual chapter metrics.
Education
Bachelor of Arts - Political Science
Seattle University
06.2016
Skills
- De-escalation
- Volunteer Management
- Leadership Development
- Active Listening
Affiliations
Captain of Black Men Run Seattle 10/2021- Current
Black Men Run:
To encourage health and wellness among African American men by promoting a culture of running/jogging to stay fit resulting in " a Healthy Brotherhood".
Certification
Mental Health First Aid 08/2021
Mental Health First Aid is a national program to teach the skills to respond to the signs of mental illness and substance use.
Timeline
Assistant Food Access Manager
North Helpline Food Bank
05.2024 - Current
Food Bank Supervisor
North Helpline Food Bank
10.2022 - Current
Food Program Supervisor
Hopelink
06.2021 - 10.2022
Fellowship Coordinator
Rainier Valley Corps
06.2020 - 05.2021
Young Leader Organizer
Got Green
08.2018 - 01.2020
Community Impact Fellow
Rainier Valley Corps
08.2017 - 08.2019
Member Services Coordinator
Back On My Feet
08.2016 - 08.2017
Bachelor of Arts - Political Science
Seattle University
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