Jonathan Flores
Hialeah
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Retail Associate
Skechers
02.2021 - Current
- Stocked merchandise, clearly labeling items, and arranging according to size.
- Utilized upselling techniques to promote additional products and increase sales.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
Seasonal Warehouse Package Handler
UPS
10.2023 - 01.2024
- Multitasked effectively under pressure, consistently meeting deadlines without compromising quality or safety standards.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Maintained clean, safe work environment through regular cleaning duties and promoting teamwork among staff members.
- Maximized storage space utilization by organizing packages in a logical, systematic manner according to size and weight.
- Reduced damaged goods by implementing proper handling techniques and providing training to team members.
Seasonal Helper
UPS
10.2020 - 01.2021
- Inspected and adjusted work performed to meet expectations.
- Read plans, instructions or specifications to determine work activities.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
- Performed manual labor and random jobs to help teams accomplish goals.
- Followed supervisor instructions to complete tasks on time.
Cashier
Lowe's Home Improvement
04.2020 - 10.2020
- Performed cash, card and check transactions to complete customer purchases.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Operated cash register to record transactions accurately and efficiently.
- Learned duties for various positions and provided backup at key times.
- Checked personal identifications during alcohol and tobacco sales.
- Worked with floor team and managers to meet wide range of customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Hialeah Gardens Senior High School
Hialeah Gardens, FL06.2020
Skills
- Self-Directed Learning
- Retail Transactions
- Retail Knowledge
- Positive Customer Engagement
- End Cap Placement
- Retail Objectives
- Adaptable and Flexible
- Merchandising and Display
- Merchandise Receiving and Handling
- Microsoft Office
- Calm under pressure
- Approchability
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
German
Elementary
Interests
- Music
- Strategy Games
- Watching Movies and TV Shows
- Digital Art and Animation
- Reading
- Augmented Reality (AR) Development
- Virtual Reality
- Drawing and Painting
- Animal Care
Timeline
Seasonal Warehouse Package Handler
UPS
10.2023 - 01.2024
Retail Associate
Skechers
02.2021 - Current
Seasonal Helper
UPS
10.2020 - 01.2021
Cashier
Lowe's Home Improvement
04.2020 - 10.2020
High School Diploma -
Hialeah Gardens Senior High School