Jonathan Forsythe
Greenwood,SC
Summary
Proven leader in operational efficiency and team collaboration, I spearheaded initiatives at Casting Cleaning Resources that significantly enhanced productivity and quality assurance. Leveraging data analysis and staff development skills, I led teams to exceed performance goals, achieving a notable increase in operational outcomes. My approach combines rigorous due diligence with effective team leadership, driving continuous improvement and operational excellence.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Operations Support Manager
Casting Cleaning Resources
09.2020 - Current
- Enhance team productivity by providing ongoing training and development opportunities.
- Maintain a safe working environment by implementing safety protocols and adhering to regulatory compliance requirements at all times.
- Facilitate change management initiatives, leading teams through transitions smoothly while minimizing disruptions in operations performance.
- Establish and oversee Quality Management systems using Lean Six Sigma and provide clear Standard Work and SOP for each part processed by our company. As well as start up a MRB tracking system to identify defects for tracking and continual improvement opportunities.
- Establish, maintain and audit cycle times for production to ensure cycle times are accurate and up to date for accurate OEE measurements.
- Started up and maintained a salvage reclaim process under Quality Assurance to salvage parts that are at the very edge of the upper limits and lower limits of customer guidelines resulting in revenue savings for both us and our customer.
- Establish inventory tracking systems and maintenance PM schedules.
- Lead Kaizen projects to cut down on waste and establish continual improvements in production operations.
- Communicate and work hand in hand with our customers quality and engineering teams to ensure that customer tolerances are being met and using tools like Voice of the Customer practices to provide additional value added time to continually ensure that we are one step ahead of customer needs.
- Implement quality control measures, maintaining high standards across all operations functions.
- Overseeing daily operations, delegating tasks effectively to ensure smooth functioning of the department.
- Conduct regular performance reviews, setting clear expectations and providing constructive feedback to support staff growth.
- Improve customer satisfaction, addressing concerns and resolving issues promptly.
- Produce reports outlining Quality metrics.
- Monitor performance metrics, identifying areas for improvement and driving continuous process enhancements.
- Champion data-driven decision-making processes by utilizing advanced analytics tools which led to informed strategic plans that directly impact the company''s bottom line.
- Investigate Quality issues to determine causes and develop solutions.
- Establish positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Assist in recruiting, hiring and training of team members.
- Train and guide team members to maintain high productivity and performance metrics.
- Cultivate and strengthen lasting client relationships using strong issue resolution and dynamic communication skills.
Lumber and Building Materials Lead.
Lowe's
02.2019 - 09.2021
- Improved inventory management by implementing efficient tracking systems and conducting regular audits.
- Enhanced customer relationships by fostering open communication lines and timely assistance to customers.
- Assisted homeowners and construction contractors in selecting appropriate building materials based on project specifications, functionality requirements, and budget constraints.
- Oversaw the that the departments where fully stocked and organized.
- Collaborated with cross-functional teams to ensure timely delivery of materials required for successful project completion.
- Implemented lean principles within the department, reducing overall operational costs and increasing efficiency resulting in the ability to lower the overall number of employees needed per shift by clearly delegating tasks and assignments using Lean principles.
- Optimized department layout and organization strategies, enhancing overall space utilization and facilitating efficient material retrieval processes of lumber.
- Consulted with transportation providers to coordinate seamless deliveries that met tight deadlines without sacrificing product integrity during transit.
- Championed safety initiatives within the department, promoting a culture of accountability that prioritized accident prevention and risk reduction measures.
- Supervised a team of retial personnel, ensuring proper storage and handling of building materials to maintain department needs.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Defined clear targets and objectives and communicated to other team members.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Lead Heavy Equipment Operator
Chandler Construction
03.2018 - 01.2019
- Operated range of heavy equipment on regular basis with advanced skill.
- Operated excavators, frontend loaders, bulldozers and dump trucks to transport heavy materials, practicing safety measures.
- Adapted quickly to changing project requirements or unexpected obstacles encountered during the course of work assignments.
- Demonstrated versatility in skillset by operating multiple types of heavy machinery to accommodate project needs.
- Ensured timely project completion with efficient execution of excavation, grading, and site preparation tasks.
- Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.
- Optimized machine performance with regular cleaning, lubrication, and maintenance checks in accordance with manufacturer guidelines.
- Performed thorough pre-shift and post-shift inspections and accurately completed equipment logs and reports.
- Operated machining equipment safely with team of operators.
- Played a key role in successful project completions by maintaining open lines of communication with supervisors and team members, ensuring timely adjustments to work strategies when needed.
- Contributed to a positive work environment through effective teamwork, communication, and adherence to safety protocols.
- Remove debris and leveled ground to prepare job sites for construction projects.
- Assisted in training new hires on proper operation techniques and safety procedures for various pieces of heavy equipment.
- Demonstrated commitment to safety by consistently wearing appropriate personal protective equipment and following all established protocols.
- Maintained accurate logs of equipment operation hours, maintenance activities, and project progress for streamlined record-keeping purposes.
- Mitigated potential hazards by promptly reporting unsafe conditions or damaged equipment to supervisors.
- Collaborated with team members to complete complex projects, utilizing strong communication skills and problem-solving abilities.
- Assisted Foreman in delegating tasks and organization of team members for out of town assignments.
- Operated heavy equipment to move large quantities of dirt and debris.
- Assessed work sites daily for potential hazards.
- Operated compactors to compact soil, asphalt and other materials.
- Made necessary adjustments to machinery for optimum performance.
- Provided technical assistance to other workers on job site.
Pit Loader Operator and Cordinator
Vulcan Materials
01.2017 - 03.2018
- Operated loaders in a variety of weather conditions and terrain types, demonstrating adaptability and resilience under challenging circumstances.
- Performed thorough pre-and post-operation equipment checks, ensuring optimal functionality and minimal downtime due to mechanical issues.
- Performed routine lubricating, fueling and cleaning loaders.
- Enhanced operational efficiency by expertly operating loaders and heavy equipment for timely material handling.
- Consistently maintained clean worksites through diligent removal of debris, contributing to improved safety conditions for fellow workers.
- Maximized productivity with efficient loading techniques, streamlining the transportation process at the job site.
- Increased load accuracy by carefully monitoring weight distribution and adjusting processes accordingly during material handling activities.
- Reduced delays in transportation schedules through proactive identification of potential issues with loading procedures or equipment malfunctions.
- Collaborated with team members to ensure seamless coordination of work functions, optimizing overall project outcomes.
- Assisted in training new team members on proper loader operation procedures, ensuring consistent quality standards across the workforce.
- Optimized workflow efficiency through effective communication with supervisors and coworkers regarding daily tasks and objectives.
- Operated bulldozers, backhoes and loaders to excavate, move and load granite rock materials.
- Proactively communicated with truck drivers to coordinate accurate material delivery destinations, ensuring timely completion of assigned projects.
- Used Excel to maintain database, recording daily activities and load charts.
- Coordinate and designate employee assignments on blasting days.
- Assisted the contractors in setting up and preforming blasting operations in the mine.
Surface Treatment Operator
Fujifilm Manufacturing USA
02.2016 - 01.2017
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments while maintaining caustics and acid processes for photographic plating.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects such as product change overs.
- Increased overall product quality through meticulous attention to detail during operation processes.
- Operated technical and mechanical equipment and adjusted machine settings according to work cycles.
- Assisted with equipment startups and machine installation tasks.
- Set up machines to start production cycles and controlled machine settings.
- Upheld quality standards through regular inspections of completed products, addressing any inconsistencies immediately.
- Accurately documented all operational data, ensuring up-to-date records for review and analysis.
- Recognized upset conditions, determining cause, and took appropriate corrective action.
- Handled adjustments or modifications to machines as needed based on product specifications or changes in operational parameters such as adjusting chemical flow to processes.
- Coordinated with other departments to address production-related issues, fostering effective communication across teams.
- Conducted preventative maintenance on equipment, prolonging its lifespan and reducing the need for costly repairs.
- Kept accurate records of defective units or products.
- Performed equipment tests, calibrations and repairs to keep machines running smoothly and prevent malfunctions.
- Fed raw materials into machines.
- Participated in continuous improvement initiatives, identifying areas for process optimization and recommending changes for implementation.
- Inspected machine parts with measuring tools.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
- Inspected products and machines to maintain quality and efficiency.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Prepared reports and technical documentation of day-to-day production processes.
- Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
- Adjusted machines to increase productivity for runs.
- Reviewed production schedules and streamlined processes.
Slag Pit Loader
Tube City IMS LLC
09.2014 - 02.2016
- Operate frontend loader to safely and efficiently remove slag from under the EAF as well as having to maintain records of heats of each cycle run from the furnace.
- Maintained open communication with melt shop supervisor and furnace pulpit operator.
- Kept the pit at the LMF furnace clean and removed any excessive chill bars in the area.
- Kept caster pit clean as well as dig drop-out box under the furnace on schedule shut downs or change overs.
- Assist and coordinate with melt shop team when draining furnace for shut downs, change overs, or emergencies. Used the frontend loader to clean steel poured in the LMF pit when draining furnace.
- Contributed to team goals by providing support during high-stress situations, ensuring smooth operations.
- Conducted thorough pre-shift inspections of equipment to ensure proper functionality before each workday commenced.
- Demonstrated adaptability amidst changing priorities or unexpected disruptions, ensuring continued progress toward organizational objectives.
- Assisted in training new employees on best practices for pit operations, improving overall staff competency levels.
- Reduced equipment downtime with regular maintenance checks and prompt repairs.
- Enhanced pit operation efficiency by implementing new safety protocols and procedures.
- Operated heavy machinery proficiently, resulting in faster loading and unloading times.
- Operated multiple machines simultaneously to meet production requirements.
- Complied with company and OSHA safety rules and regulations.
- Maintained equipment performance by lubricating and cleaning components.
- Assessed equipment for damage, wear, battery life, and fluid levels.
- Communicate and coordinate with team members on melt shop needs.
Quality Assurance Inspector
Amick Farms
08.2013 - 09.2014
- Got raw samples of chicken meat through out each process to test at lab for USDA.
- Identified where product issues were coming from and rectified issues.
- Weighed products prior to shipment to confirm accuracy.
- Utilized quality control software to track and analyze product data.
- Provided technical support to production personnel.
- Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
- Sampled products to verify compliance with standards
- Provided feedback to production team regarding product quality.
- Performed visual inspections and non-destructive tests where appropriate.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Communicated with production team members about quality issues.
- Used calipers and micrometer measuring instruments.
- Kept detailed records of quality and imperfect products.
- Maintained accurate records of inspection findings, facilitating data-driven decision-making for process improvements.
Washout Operator
IPSCO
02.2012 - 07.2013
- Operated washout machine using water pressure and air pressure to push scarf out of piping and tubing.
- Identified pipe and tubing that did not meet quality standards such as butt wields, cracked or open piping.
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Assisted in product change overs for various sizes of piping and tubing as well as shutdowns.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Reduced equipment downtime by troubleshooting issues and performing timely repairs.
- Operated technical and mechanical equipment and adjusted machine settings according to work cycles.
- Increased overall product quality through meticulous attention to detail during operation processes.
- Assisted with equipment startups and machine installation tasks.
- Set up machines to start production cycles and controlled machine settings.
- Accurately documented all operational data, ensuring up-to-date records for review and analysis.
- Recognized upset conditions, determining cause, and took appropriate corrective action.
- Fed raw materials into machines.
- Fed raw materials and components into semi-automated machines according to production needs.
- Met production targets and tight deadlines by collaborating closely with team members.
Pit Loader Opperator
Heckett
08.2008 - 09.2010
- Used front end loader to maintain and dig slag pits , as well as slag for the lining of pot haulers.
- Used front end loader to organize slag on yard between hot and cold ensuring that no hot materials was fed into the shaker.
- Maintain drop ball crane operator with steel and tundish skulls as well as loaded out broken up steel to haul to the scrap lines.
- Contributed to team goals by providing support during high-stress situations, ensuring smooth operations.
- Conducted thorough pre-shift inspections of equipment to ensure proper functionality before each workday commenced.
- Demonstrated adaptability amidst changing priorities or unexpected disruptions, ensuring continued progress toward organizational objectives.
- Assisted in training new employees on best practices for pit operations, improving overall staff competency levels.
- Reduced equipment downtime with regular maintenance checks and prompt repairs.
- Operated heavy machinery proficiently, resulting in faster loading and unloading times.
- Followed detailed instructions to operate machines with accuracy.
- Operated machining equipment safely with team of operators.
- Complied with company and OSHA safety rules and regulations.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Maintained equipment performance by lubricating and cleaning components.
- Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
- Updated daily production logs and informed management of production incidents or non-conformance issues.
- Promoted operational efficiency by maximizing loads on each transfer.
Temporary City Carrier
United States Postal Services-temp
07.2007 - 08.2008
- Planned and cased mail in sequence of delivery for designated route.
- Maintained safety standards while driving, resulting in zero accidents during tenure.
- Delivered packages and mail to business and people in local area.
- Navigated diverse weather conditions to deliver mail on time, demonstrating a strong commitment to job responsibilities.
- Collaborated with fellow carriers to ensure consistent service quality across the city.
- Delivered priority mail with punctuality, meeting critical deadlines for both residential and commercial clients.
- Enhanced customer satisfaction through timely and accurate delivery of packages and correspondence.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Collected mail from letter boxes on specific route both on foot and by vehicle.
- Engaged customers with pleasant demeanor and offered to help with mail-related issues.
- Worked closely with other employees in mail office and handled various administrative tasks.
- Picked up and delivered mail on time each day, taking into consideration weather and road conditions.
- Adhered to strict postal regulations while handling sensitive materials, maintaining confidentiality and trustworthiness at all times.
- Developed strong rapport with customers, fostering a sense of community and trust through consistent, high-quality service delivery.
- Balanced workload effectively during periods of staff shortages or increased demand due to seasonal fluctuations in mail volume.
- Assisted customers with inquiries and resolved issues promptly, fostering positive relationships within the community.
- Provided change of address cards and other postal forms when needed.
- Handled customer complaints professionally, working towards resolution and maintaining a high level of service quality.
- Picked up outgoing mail from letter boxes and in person from customers.
- Maintained accurate records of attempted and missed deliveries as required by post office.
- Placed packages and letters in mailboxes.
- Managed high volumes of parcels during peak seasons, ensuring timely delivery without compromising accuracy or security.
- Retrieved outgoing mail from mailboxes.
- Conducted daily vehicle inspections and maintenance checks, ensuring optimal functionality and safety on the road.
- Monitored weather conditions regularly to adjust delivery routes accordingly.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Handled mail and packages with care to prevent damage during delivery.
Education
LEAN SIX SIGMA- GREENBELT - Quality Control And Safety Technologies
Piedmont Technical College
Greenwood, SC08.2024
Certification in Music And Youth Ministries. - Youth Ministry
Ramp School of Ministry
Hamilton, AL12.2011
High School Diploma -
Cooter High School
Cooter, MO05.2007
Skills
- Operational Efficiency
- Scheduling Coordination
- Performance Improvements
- Due diligence
- Teamwork and Collaboration
- Team Leadership
- Delegating Work
- Quality Assurance
- Staff hiring
- Data Analysis
- Employee Development
- Operations Oversight
Accomplishments
- Used Microsoft Excel to develop Quality tracking spreadsheets.
- Supervised team of 15 staff members.
- Increased overall Six Sigma Level from 3.8 to 5.45 in since taking on Quality team.
- Started and Implemented standard work for training and production.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Worked my way up from entry level employee to Production supervisor then to Quality supervisor, and finally Operations Support Supervisor for the same company.
- Provided feedback to customer on parts Quality issues that resulted in customer fixing key issues that maximized both Casting Cleaning Resources overall quality and production as well as Caterpillars overall quality and production,
- Helped the Casting Cleaning Resources team at a sister facility in Mapleton Illinois with Quality tracking methodologies and ways to reduce down time resulting in better quality and production yields.
- Mentored two entry level employees into team lead positions for production and quality with success.
Certification
- Fork lift instructor , Casting Cleaning Resources - 2023
- Lean Six Sigma yellow belt, Casting Cleaning Resources - 2023
- Lean Production Applications level 2, Casting Cleaning Resources- 2022
Timeline
Operations Support Manager
Casting Cleaning Resources
09.2020 - Current
Lumber and Building Materials Lead.
Lowe's
02.2019 - 09.2021
Lead Heavy Equipment Operator
Chandler Construction
03.2018 - 01.2019
Pit Loader Operator and Cordinator
Vulcan Materials
01.2017 - 03.2018
Surface Treatment Operator
Fujifilm Manufacturing USA
02.2016 - 01.2017
Slag Pit Loader
Tube City IMS LLC
09.2014 - 02.2016
Quality Assurance Inspector
Amick Farms
08.2013 - 09.2014
Washout Operator
IPSCO
02.2012 - 07.2013
Pit Loader Opperator
Heckett
08.2008 - 09.2010
Temporary City Carrier
United States Postal Services-temp
07.2007 - 08.2008
LEAN SIX SIGMA- GREENBELT - Quality Control And Safety Technologies
Piedmont Technical College
Certification in Music And Youth Ministries. - Youth Ministry
Ramp School of Ministry
High School Diploma -
Cooter High School
- Fork lift instructor , Casting Cleaning Resources - 2023
- Lean Six Sigma yellow belt, Casting Cleaning Resources - 2023
- Lean Production Applications level 2, Casting Cleaning Resources- 2022
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