Jonathan French
Boca Raton,FL
Summary
Good natured, goal orientated team worker. Adaptable to all challenging situations.
Overview
12
12
years of professional experience
Work History
Quality Assurance Specialist/Executive Assistant
Newell Brands
10.2020 - Current
- Assist product engineers in testing home appliances
- Record data from appliance testing and log into companies data system
- Oversee hazardous and life threatening appliances and report to engineers at discovery
- Operate high tech machinery and equipment to achieve test results
- Manage a testing room including high levels of water and air pressure for life lasting tests on appliances
- Manage, receive and process all shipments of exorbitant test equipment overseas and nationally.
Service Network Administrator
Cross Country Home Services
04.2019 - 09.2020
- Operated with an extreme level of accuracy while consistently maintaining a 98% quality score of all completed applications
- Identified mistakes, omitted information, and missing forms and attachments and relayed the information to the provider and/or the provider's representative to ensure timely completion
- Analyzed all required documentation from providers for successful enrollment into home warranty insurance programs
- Conducted preliminary background checks to be verified against any exclusion lists for non-participation into Federal and State programs prior to enrollment
- Trained and Monitored new staff for quality and professionalism
- Verified and corrected member eligibility issues daily
- Provided follow through with Office Staff to ensure fast and proper handling/processing application
- Assist other departments with daily reporting.
Team Manager/A/V Operator
Loqation News
01.2012 - 01.2017
- Manage a team of journalists each week to produce news production stories.
- Curate and manage stories and topics to be utilized in news production.
- Edit and produce news production clips to be displayed on air.
- Ensure that contents production is adequately executed and distributed on time.
- Operate camera on news production set.
- Control audio on news production set.
Education
B.A. in Communication -
Cabrini University
Skills
- Digital marketing
- Microsoft Office
- Editing
- Business development
- Relationship management
- Advertising & Marketing
- Audio Production
- Adobe Audition (Audio Editing)
- Organizational skills
- Oracle
- Proficient in Video Production
- Final Cut Pro
- Social Media
- DocuSign
- Network administration
- Video editing
- Excel
- Videography
- Radio Broadcasting
- Microsoft Word
- Multimedia Story Creation
- Administrative experience
- Final Cut Pro (Video Editing) News Broadcasting
- Windows
Timeline
Quality Assurance Specialist/Executive Assistant
Newell Brands
10.2020 - Current
Service Network Administrator
Cross Country Home Services
04.2019 - 09.2020
Team Manager/A/V Operator
Loqation News
01.2012 - 01.2017
B.A. in Communication -
Cabrini University