Jonathan Gallardo

• Assisted in painting interior/exterior surfaces for a refreshed appearance that exceeded client expectations.
• Facilitated English-Spanish translation between boss and customer.
• Upheld a clean working environment throughout each job site visit, promoting professionalism and respect for clients'' spaces.
• Utilized power tools safely, enabling efficient completion of various construction-related tasks while minimizing risk of injury or damage to property.
• Demonstrated strong problem-solving skills when faced with complex repair challenges, leading to satisfactory results for customers.

• Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
• Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
• Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
• Followed traffic laws during delivery for safety of pedestrians and other vehicles.
• Enhanced customer satisfaction by delivering orders promptly and accurately.
• Verified orders prior to completing deliveries to avoid customer complaints.
• Adhered to safety guidelines and traffic regulations, ensuring the safe transport of food items.
• Collaborated with restaurant staff to confirm order accuracy before delivery.
• Communicated proactively with management about potential issues or delays in delivery times.
• Recorded detailed notes on special delivery instructions or requests from customers, ensuring personalized service.

• Ensured safe transportation of customer vehicles to designated parking spaces.

• Ensuring the repair orders are swiftly but neatly delivered to the corresponding team’s order box

• Guiding customers through issues that do not necessitate technician intervention.

• Retrieve customer pick-up vehicle as customers enter

• Occasionally translate for customers who are most comfortable speaking Spanish

• Leading customers through every step and enhancing their value