Jonathan Gallegos

• Welcome customers to the store and assisted them through the sales process
• Assist customers to find the right vehicle based on their needs
• Work with other personnel such as Sales Manager, Finance office and title office to make sure we are providing a great customer service environment.

• Develop and maintain relationships with key decision makers throughout the dealership to enhance business development outcomes
• Grew market share for assigned territory by generating new business that led up to $1.2 million in monthly proxy profit
• Engage in daily dealer interactions with strong focus on increasing monthly applications and selling digital lead generation products to all levels of management
• Manage all dealer inquiries that include funding issues, reserve payments, internal tool access, and title issue guidance
• Partner with Relationship Managers to oversee up to 100 dealerships by performing personal dealer visits, phone calls, and follow-ups to meet monthly commitments
• Facilitate awareness and advised management on compliance and collection matters.

Wells Fargo Dealer Services

* Performs effective financial analysis and underwriting in the areas of credit, cash flow and collateral to include documentation, risk mitigation, data integrity and verification of income/employment.
* Credit Underwriting while in field.
* Monitor the growth and portfolio health of dealer relationships.
* Identify opportunities to cross market additional products to include floor planning and other commercial offerings.
* Train and coach Business Development Representatives to ensure growth and development of new and existing dealer relationships for both Franchise and Independent dealerships.
* Maintain effective communication with dealers and all appropriate internal partners acting as liaison between dealer customers and production department to assist with funding of contracts, collection efforts and credit processing.
* Work with credit analysts and dealer customers to negotiate and capture retail contracts with rates, fees and terms that are favorable to Wells Fargo Dealer Services and customers.
* Adhere to all applicable lending laws.
* Meet ongoing regulatory compliance requirements

• Greeted and helped customers through the sales process
• Asked questions to find out the customers needs to put them in the correct vehicle
• Worked with Sales Managers and Finance managers to give the right payment that the customers could afford and give them the correct coverage for their vehicle
• Shadowed Finance office to prepare to move into as a Finance Manager
• Worked together as a team in order to achieve monthly sales goals by participating in weekly team meetings to discuss results and suggest improvements.

• Trained dealership personnel on how to use our lease software
• Serviced the computer systems as needed
• Worked with Key Decision Makers to go over other products to see if they need anything other than what they already have
• Worked with internal sales to give them leads for upgraded sales.