Jonathan Galvan
Medina,MN
Summary
Detail-oriented professional experienced in strategic planning, cost optimization, and team leadership. Proven track record of developing successful strategies and managing operations to achieve both short-term and long-term goals. Exceptional problem-solving and communication skills, with the ability to motivate and lead teams to success. Highly organized, proactive, and results-oriented, with experience in financial management, organizational development, and operational excellence. Creative and passionate individual with experience in driving growth and launching successful businesses. Skilled in creating and implementing innovative ideas and strategies to deliver products and services that exceed customer expectations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
PCA
Accracare
12.2023 - Current
- Provided personalized care and support to patients, enhancing daily living activities.
- Assisted in medication management and adherence, ensuring compliance with treatment plans.
- Monitored patient health status, reporting significant changes to healthcare team promptly.
- Developed strong relationships with patients, fostering trust and emotional well-being.
Crew Leader, General Laborer
Compass Consultants Inc
09.2023 - 09.2025
- Worked effectively with other members of the team in completing assigned projects quickly and efficiently.
- Operated a variety of hand tools and power equipment in the performance of assigned tasks.
- Observed and followed all safety rules and procedures, including wearing required personal safety equipment.
- Trained new employees on job requirements and safety procedures before they begin working independently.
- Managed inventory of supplies to ensure accuracy of stock levels.
- Organized and labeled materials for easy access on the job site.
- Performed minor repairs and maintenance procedures on equipment.
- Tracked site inventory and notified supervisors of material shortages.
- Understood basic principles of machines used onsite such as pumps, compressors, generators.
- Assembled parts as instructed by supervisor or blueprints.
- Identified potential problems related to construction activities and reported them promptly.
- Read plans, instructions, and specifications to determine work activities.
- Lubricated, cleaned and repaired machinery, equipment, and tools.
- Coordinated activities in order to meet project deadlines while maintaining quality standards.
ENTREPRENEUR
JJ's Detailing
03.2023 - 09.2023
- Washed vehicle exterior using cleaning solution, cloths, and brushes
- Replaced wiper blades and checked fluids
- Maintained supply inventories and monitored cleaning equipment and machinery for proper operation and maintenance
- Inspected parts, equipment, or vehicles for cleanliness and damage
- Cleaned vehicle interiors using appropriate supplies, scrapers and vacuums
- Drove vehicles to and from workshops and customers' workplaces and homes.
- Analyzed market trends and competitor data to develop competitive pricing strategies.
- Collaborated with clients to identify their needs and develop customized solutions.
SHIFT LEAD
Walgreens
09.2022 - 01.2023
- Managed store closing and opening procedures to ensure safety and security
- Inspected store displays regularly to ensure items were properly stocked and displayed according to company guidelines.
- Complied with company standards and policies, setting example for team members
- Assisted customers with inquiries, orders and complaints in a timely manner
- Worked cooperatively with teams to accomplish business goals and objectives
- Managed inventory levels and minimized loss, following company systems and guidelines.
- Used company tools and resources to train employees.
SHIFT LEADER
Holiday
08.2021 - 09.2022
- Established and maintained positive and professional employee relationships
- Addressed customer complaints and resolved conflicts
- Promoted customer satisfaction by addressing complaints and issuing refunds
- Promoted store specials and limited-time offers to customers
- Taught newly hired team members and shift managers business policies and procedures
- Maintained knowledge of store products and services to make recommendations to customers
- Trained and supervised new staff members
- Prepared and submitted daily reports to management.
- Managed store closing and opening procedures to ensure safety and security.
- Held team members accountable during shift by effectively coaching to improve performance.
FOOTWEAR TEAM LEAD
Dick's House of Sport
05.2022 - 08.2022
- Followed procedures for counts and markdowns to maintain inventory control
- Kept floor and stock areas consistent with store standards
- Greeted and pleasantly acknowledged every customer upon entry and exit from store
- Met and exceeded customer expectations by retrieving requested shoes from stockroom
- Worked professionally with co-workers, customers and managers to accomplish defined tasks
- Recommended, select, and help locate and obtained merchandise based on customer needs and desires
- Computed sales prices, total purchases, and received and processed cash and credit payment
- Cleaned shelves, counters, and tables
- Placed special orders, submitted online orders, or contacted other stores to find desired items
- Answered questions regarding store and merchandise.
SALES ASSOCIATE
Foot Locker
08.2020 - 08.2021
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
- Encouraged customers to make additional purchases and suggested relevant items
- Greeted customers warmly and offered assistance
- Handled customer complaints and inquiries in a courteous and efficient manner
- Assisted with training and mentoring new team members
- Generated sales reports and tracked customer data to ensure sales goals were met
- Introduced promotions and sale opportunities, enticing customers.
THEATRE USHER
Plymouth Grand 15
06.2019 - 04.2020
- Facilitated safe environment by maintaining clear aisles and reporting suspicious behavior to security
- Guided patrons to exits or provided instructions or assistance in cases of emergency
- Tended to guests' comfort by assisting and resolving any concerns or problems
- Examined tickets or passes to verify authenticity
- Collected admission tickets and passes from patrons at entertainment events
- Directed patrons to restrooms, concession stands and telephones.
Education
Nutrition
North Hennepin Community College
Minneapolis, MNHIGH SCHOOL DIPLOMA -
Wayzata High School
MN06.2022
Skills
- Customer Service
- Customer Relations
- Issue Resolution
- Team Bonding
- Organization
- Hand and power tools
- Tool and equipment maintenance
- Skilled Trainer
- Product Knowledge
- Social Media Platforms
- Strategic Vision
- Safety Procedures
- Job site preparation
- Traffic Control
Certification
PCA & CFSS Support Worker Certification
Minnesota Department of Human Services
(DHS) - Issued Sept 2022
*Completed state-approved training meeting Minnesota DHS requirements for PCA and CFSS support workers
Timeline
PCA
Accracare
12.2023 - Current
Crew Leader, General Laborer
Compass Consultants Inc
09.2023 - 09.2025
ENTREPRENEUR
JJ's Detailing
03.2023 - 09.2023
SHIFT LEAD
Walgreens
09.2022 - 01.2023
FOOTWEAR TEAM LEAD
Dick's House of Sport
05.2022 - 08.2022
SHIFT LEADER
Holiday
08.2021 - 09.2022
SALES ASSOCIATE
Foot Locker
08.2020 - 08.2021
THEATRE USHER
Plymouth Grand 15
06.2019 - 04.2020
Nutrition
North Hennepin Community College
HIGH SCHOOL DIPLOMA -
Wayzata High School