Jonathan Gandy

• Managed a high-performing team of inbound specialits to complete inbound appointments in their time window of 2 hours each. 60+ appointments completed daily consistently surpassing performance targets and maintaining and exceeding daily metrics.
• Promoted a positive work environment by proactively addressing conflicts within the team and fostering open communication among staff members.
• Contributed to waste and time management projects such as helping the inbound office with scheduling to ensure light and heavy loads were alternating appointment times to maximize trailer utilization percentages.

Fork lift Operator

• Accurately loaded container trailers to limited metrics. Surpassed production goals of trailer utilization percentages and trailer weight constrictions.
• Enhanced warehouse efficiency by accurately unloading shipments and properly organizing inventory.
• Provided support during peak periods or staff shortages, consistently maintaining a high level of productivity despite increased workloads.

• Transported pallets of wet concrete into and industrial over to be cured.
• Demonstrated adaptability in responding to unexpected fluctuations in demand or changes in production schedules.
• Managed time-sensitive tasks effectively under tight deadlines to ensure seamless workflow within the production line.
• Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
• Kept storage areas organized, clean, and secure to fully protect company assets.

• Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
• Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
• Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
• Provided exceptional customer service to all guests and escalated concerns where needed.
• Quickly and efficiently assembled party tents and flooring to fit events needs.
• Anticipated potential problems before they arose, proactively addressing them to minimize disruptions in event proceedings.