Jonathan Garcia
Corydon,Indiana
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. The bulk of professional experience is in the customer service field. Has a vocational degree in marketing as well as several years of practicing the writing craft.
Overview
7
7
years of professional experience
Work History
Merchandiser
Footprint Solutions
04.2023 - Current
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Managed three stores daily
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Conducted regular store audits to verify compliance with company policies.
Freelance Writer
Self Employment
01.2018 - Current
- Develop original content for business publications and websites
- Perform research
- Communicate with clients
- Punctual and exceptional time management
- Collaborate with creative directors and other supervising personnel
- Review content for accuracy and consistency
- Optimize web content for SEO and readability
Customer Service Associate
RaceTrac Petroleum, Inc
11.2016 - 10.2017
- Trained [x] new employees in customer service script recitation, conflict resolution, and data entry practices
- Created a team culture of exceeding customer expectations, meeting all company performance goals and standards
- Upheld the highest standards of cleanliness and staff conduct and reduced complaints
- Performed daily/nightly duties with diligence
Customer Service Associate
Cracker Barrel
03.2016 - 09.2016
- Learned how to be a responisible worker
- Trained in the necessary skills for customer service
- Created a team culture of exceeding customer expectations, meeting all company performance goals and standards
- Trained [x] new employees in customer service script recitation, conflict resolution, and data entry practices
- Developed a better understanding of the company's product offerings, creating greater enjoyment of the store's merchandise
Education
High School Diploma -
Wekiva High School
Apopka, FL04.2017
Marketing Certification -
Orange Technical College Mid-Florida
Orlando, FL04.2017
Skills
- Product Inventory Counts
- Reading Comprehension
- Promotional Effectiveness Review
- Laptop and Mobile Device Use
- Build Displays
Timeline
Merchandiser
Footprint Solutions
04.2023 - Current
Freelance Writer
Self Employment
01.2018 - Current
Customer Service Associate
RaceTrac Petroleum, Inc
11.2016 - 10.2017
Customer Service Associate
Cracker Barrel
03.2016 - 09.2016
High School Diploma -
Wekiva High School
Marketing Certification -
Orange Technical College Mid-Florida