Jonathan Garcia
Chicago,IL
Summary
Efficient Food Runner with strong background in fast-paced, high-volume restaurant environments. Skilled in order accuracy and efficiency, ensuring timely service to enhance customer satisfaction. Familiar with various cuisine types and dietary restrictions. Demonstrated impact by improving overall dining experience through swift delivery of meals and maintaining clean and organized food stations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Food Runner/Busser/Server
Proxi.
Chicago, IL
06.2020 - Current
- Operated POS systems to relay orders and manage customer bills as needed.
- Coordinated food orders, maintaining precision in served items.
- Maintained high quality by inspecting dishes prior to serving.
- Ensured servers were aware of customer allergies.
- Removed dishes for return to the kitchen after finished meals.
- Managed high-volume service periods effectively through strong organizational abilities.
- Ensured awareness of current menu items and specials to address customer queries.
- Delivered food to guests in a timely manner while following safety protocols.
- Teamed up with kitchen crew maintaining order correctness and handling issues.
- Provided assistance with clearing plates from tables after meals were completed.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Seamlessly adapted to changes in menu or kitchen procedures to maintain service efficiency.
- Ensured that all orders were correct before leaving the kitchen area.
- Supported serving staff in delivering accurate and well-presented food orders.
- Facilitated communication between the kitchen and the dining staff to enhance guest experience.
- Monitored food quality before serving, ensuring all dishes met establishment standards.
- Replenished water glasses, bread baskets, condiments and other necessities during meal service.
Busser/Polisher
Parachute/ Wherewithall
Chicago, IL
01.2018 - 02.2020
- I made sure the plates were constantly stocked up.
- Cleared tables with proficiency.
- Made sure guests were having a great experience throughout the service.
- I studied the menu and familiarized myself with the dishes and allergens.
Food Runner/Busser
Oak Tree Restaurant
Chicago, IL
01.2015 - 12.2017
- Identified needs of customers promptly and efficiently.
- Greeted customers and answered questions about menu items.
- Supported serving staff in delivering accurate and well-presented food orders.
- Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
- Greeted guests with friendliness and professionalism.
- Resolved guest complaints to maintain complete customer satisfaction.
- Communicated with kitchen staff regarding any special requests from customers.
- Provided assistance to other bussers or waitstaff when needed.
Education
High School Diploma -
Amundsen High School
Chicago, IL06-2014
Skills
- Table resetting
- Foodservice
- Problem-solving
- Serving staff support
- Quick learner
- Menu memorization
- POS systems
- Food safety
- Sense of urgency
- Strong work ethic
- Customer service
- Restaurant etiquette
- Anticipating customer needs
- Strong teamwork
Languages
Spanish
Professional
Certification
- ServSafe
Timeline
Food Runner/Busser/Server
Proxi.
06.2020 - Current
Busser/Polisher
Parachute/ Wherewithall
01.2018 - 02.2020
Food Runner/Busser
Oak Tree Restaurant
01.2015 - 12.2017
High School Diploma -
Amundsen High School