Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jonathan Gastelum

Henderson

Summary

Current Electrician Technician student with foundational knowledge and hands-on experience gained through academic labs. Able to apply classroom knowledge and hands-on training in a real-world work environment. Skilled in basic electrical systems, wiring, tools, and safety procedures. Ready to learn from experienced professionals, and build a long-term career. Fluent in both English and Spanish. A dependable individual with a growth mindset willing to improve my abilities. Positive and collaborative with a strong background in security and customer service.

Overview

10
10
years of professional experience

Work History

Security Officer

MGM Resorts International
05.2021 - Current
  • Respond promptly to emergencies, including medical incidents, fire alarms, or disturbances.


  • Trained in CPR, AED use, and basic first aid.


  • Secure cash and gaming operations, including money transport escorts and drop box checks.


  • Patrol casino floors, hotel areas, and surrounding property to prevent theft, disturbances, or unsafe behavior.

Customer Service Ambassador

The Customer Service Experts (TCSE)
06.2018 - 05.2021
  • Manage gift card sales, wheelchair or stroller rentals, and complimentary services.


  • Answer phones, respond to emails, and manage concierge desk supplies.


  • Report incidents, customer complaints, or maintenance issues to the appropriate departments.


  • Provide information about store hours, promotions, events, and amenities.

Courtesy Clerk

Smiths Grocery Store
01.2015 - 04.2016
  • Maintained a organized store environment by restocking bagging stations, sanitizing carts, and cleaning spills.


  • Supported front-end operations by assisting cashiers with price checks, returns, and resolving customer inquiries


  • Provided friendly, prompt customer service by assisting shoppers with bagging groceries and carrying items to vehicles.

Education

Green Valley Highschool
460 N Arroyo Grande Blvd, Henderson, NV 89014

Electrician Technician Student -

United Education Institute
3450 S Maryland Pkwy, Las Vegas, NV 89109
10-2025

Skills

  • Electrical Component Handling
  • Electrical wiring installations
  • AED/CPR Certified
  • Incident reporting writing
  • Dispatch
  • Proficiency with tools like Microsoft Office, Google Workspace

Timeline

Security Officer

MGM Resorts International
05.2021 - Current

Customer Service Ambassador

The Customer Service Experts (TCSE)
06.2018 - 05.2021

Courtesy Clerk

Smiths Grocery Store
01.2015 - 04.2016

Green Valley Highschool

Electrician Technician Student -

United Education Institute

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