Jonathan Gigliotti
Glendale,Arizona
Summary
Results-oriented professional with a robust administrative background, seeking a position to leverage strong organizational skills and interpersonal abilities. Dynamic individual with hands-on experience with a large amount of experience and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
17
17
years of professional experience
Work History
Facility Maintenance Specialist
Cutter Aviation
08.2023 - Current
- Conducting facility maintenance and equipment repairs
- Coordinating with third-party vendors and contractors
- Managed seven buildings
- Managed all environmental credentialing
- assisted with line service
Promotions Equipment Manager
Virtra Inc.
09.2021 - 08.2023
- Managing promotions equipment, overseeing setup and testing at various events
- Providing tactical class instruction and control
- Assisted with situational event classes
- Assisted with trade show events
- Maintained clean and organized facilities.
- Performed equipment maintenance and repairs.
- Ensured timely acquisition of new equipment, streamlining procurement process.
- Maintained accurate records of equipment usage, enabling better planning and scheduling for future projects.
Assembly Lead
Corning
01.2020 - 08.2021
- Leading assembly operations, including new hire onboarding and eflex system management
- Solder lead with expertise in organizing fixtures and tooling, as well as designing solder fixtures
- Streamlining solder processes through continuous improvement
- Conducting audits and improving processes in plating department
- Handling data entry and performance tracking
- Analyzing DMR causes for process enhancement
- Increased overall team performance by setting clear goals, providing constructive feedback, and encouraging professional development opportunities for team members.
- Streamlined workflow for increased output by optimizing employee task assignments and providing clear instructions.
- Managed inventory levels effectively, ensuring availability of necessary materials and preventing stockouts or excess waste.
Maintenance Specialist
Proctor and Gamble
11.2018 - 12.2019
- Overseeing overall maintenance, including SAP programming for production line schedules
- Managing production line repair and expansion, boiler maintenance, and emergency response coordination
- Coordinating with third-party vendors and contractors
- Leading Emergency Response Team in HSE department
- Managed inventory of spare parts, ensuring availability for critical repairs and minimizing delays.
- Increased equipment reliability by implementing preventative maintenance program.
- Improved overall plant efficiency by identifying areas where upgrades or process changes could be implemented.
- Maintained accurate records of all completed work orders and inventory transactions for clear communication with management regarding maintenance activities.
Facilities Engineering Supervisor
United Surgical Partners
06.2017 - 11.2018
- Managed overall maintenance and operation of Arizona Specialty Hospital
- Served as Bio Med Liaison, overseeing boiler maintenance and reconstruction
- Led hospital expansion projects and infrastructure upgrades
- Coordinated with third-party vendors and contractors
- Processed invoices for department
- Conducted facility and equipment repairs
- Utilized project management methodologies to streamline workflow processes ensuring timely completion of tasks.
- Evaluated contractor performance to ensure adherence to quality standards and scope-of-work requirements.
- Managed budgets effectively aligning financial objectives with operational needs.
Account Manager
Advanced Reimbursement Solutions
06.2016 - 11.2017
- Managed a team of 8 analysts, ensuring production standards were met
- Oversaw the entire revenue cycle for 8 large accounts
- Worked closely with leadership company-wide, managing various projects
- Accurately and efficiently entered medical facility/professional/anesthesia claims
- Requested and reviewed medical records for billing, coding, and continuation of care
- Provided exceptional customer service to clients, patients, and staff
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Care Navigator (Temporary Employment)
Arizona Care Network
01.2016 - 12.2016
- Assisted patients in finding a Primary Care Physician (PCP) and setting up appointments
- Consistently maintained confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Identified potential barriers to care, implementing tailored solutions to improve outcomes.
- Maintained detailed documentation of patient interactions, treatment plans, and progress notes for accurate recordkeeping.
- Enhanced patient satisfaction by providing comprehensive care coordination and support.
Accounts Receivable Supervisor
SimonMed
01.2014 - 12.2016
- Oversaw accounts receivable and patient eligibility
- Utilized medical coding experience for billing and coding continuity of care
- ICD-9 to ICD-10 Crossover Application Construction
- Enhanced team productivity by providing regular training on accounting software and tools.
- Conducted census, financial, and insurance reports of payors to determine necessary actions for overdue or credited accounts.
- Resolved complaints from clients and customers and fielded overall company reviews.
- Managed a team of accounts receivable clerks, fostering a positive work environment that encouraged professional growth.
Flight Coordinator
AngelMedFlight
01.2013 - 12.2014
- Served as a Customer Service Liaison for patients
- Prepared documentation and data entry
- Arranged travel arrangements for patients
- Requested and reviewed medical records for billing, coding, and continuation of care
- Worked as an Aviation Dispatcher, managing domestic and international routing of all aircraft
- Prepared passenger manifests and custom requirements
Night Shift Environment Services Lead
Saint Joseph Hospital and Medical Center
01.2008 - 12.2013
- Acted as a Customer Service Liaison for patients and ER staff
- Managed EVS services staff
- Managed all aspects of housekeeping and hospitality services.
- Served as a liaison for vendors, patients, and hospital staff
- Managed automated scrub system
- Maintained a safe work environment by enforcing safety protocols and conducting regular inspections.
- Ensured smooth handover between shifts by maintaining clear communication channels with day shift leads.
- Oversaw maintenance schedules for equipment used during night shift, minimizing downtime due to breakdowns or repairs while maximizing operational efficiency.
- Collaborated closely with quality control teams to maintain high-quality standards throughout nighttime operations.
- Conducted thorough end-of-shift reports detailing any issues encountered throughout the night, allowing for prompt resolution before the start of the next workday.
Unit Coordinator
Saint Joseph Hospital and Medical Center
01.2008 - 12.2013
- Conducted data entry to manage records, lab results, radiology studies, and insurance issues
- Provided administrative support to medical and nursing staff
- Acted as a receptionist for the unit
- Handled confidential patient information with discretion, adhering to HIPAA regulations to protect privacy rights.
- Trained new Unit Coordinators on unit-specific protocols, contributing to overall team proficiency in delivering exceptional patient care experiences.
- Achieved appropriate patient flow by admitting, transferring and discharging patients in computer system and notifying appropriate personnel of patient status verbally and through signage.
- Managed medical emergencies calmly and effectively while activating appropriate codes according to hospital policy; ensuring prompt response from specialized personnel.
- Identified and facilitated resolution of unit operational problems independently, collaborating with manager to resolve complex problems.
- Coordinated and maintained referral sources related to admissions, discharges, and follow up services to sustain daily census requirements.
Education
Estrella Mountain Community College
01.1998
High School -
Agua Fria Union High School
01.1996
Skills
- Cerner Health Systems
- Microsoft Office Package
- Adobe Flash
- Cisco 12-line Phone System
- Dominator (Radiological Film Management System)
- Matrix (Web Page Design)
- Communication
- Adaptability
- Team Collaboration
- Planning and Organizing
- Security and Facility Management
Timeline
Facility Maintenance Specialist
Cutter Aviation
08.2023 - Current
Promotions Equipment Manager
Virtra Inc.
09.2021 - 08.2023
Assembly Lead
Corning
01.2020 - 08.2021
Maintenance Specialist
Proctor and Gamble
11.2018 - 12.2019
Facilities Engineering Supervisor
United Surgical Partners
06.2017 - 11.2018
Account Manager
Advanced Reimbursement Solutions
06.2016 - 11.2017
Care Navigator (Temporary Employment)
Arizona Care Network
01.2016 - 12.2016
Accounts Receivable Supervisor
SimonMed
01.2014 - 12.2016
Flight Coordinator
AngelMedFlight
01.2013 - 12.2014
Night Shift Environment Services Lead
Saint Joseph Hospital and Medical Center
01.2008 - 12.2013
Unit Coordinator
Saint Joseph Hospital and Medical Center
01.2008 - 12.2013
High School -
Agua Fria Union High School
Estrella Mountain Community College