Jonathan Gillespie
Theater Management Professional
Charlotte,North Carolina
Summary
Accomplished theater management professional with nearly 9 years of experience at Regal Cinemas, rising from crew to Assistant Manager. Skilled in leading teams, training staff, managing inventory, and ensuring exceptional guest satisfaction in high-volume environments. Proven ability to streamline operations, control costs, and resolve conflicts diplomatically. Dedicated to delivering outstanding guest experiences and eager to bring leadership expertise to AMC Theatres.
Overview
9
9
years of professional experience
Work History
Assistant Manager / Team Lead / Associate Manager
Regal Cinemas
11.2015 - 11.2024
- Directed operations at a 22-screen, high-volume theater, managing shifts of up to 20+ employees.
- Optimized staff scheduling to reduce overtime costs while ensuring full peak-hour coverage.
- Oversaw daily cash reconciliations and deposit records, reducing discrepancies and ensuring accurate reporting.
- Coordinated with vendors to ensure timely product delivery and resolve supply chain issues.
- Led staff training and development programs, improving efficiency and raising guest satisfaction scores.
- Developed marketing and promotional strategies that drove new customer engagement and repeat business.
- Recognized for maintaining a safe, guest-friendly environment through consistent leadership and problem-solving.
Education
High School Diploma -
Bearden High School
Knoxville, TN05-2009
Skills
Leadership & Training: Staff Management, Coaching, Delegation, Personnel Development
Operations: Scheduling, POS Systems, Inventory Management, Vendor Coordination, Cash Handling
Customer Service: Conflict Resolution, Guest Engagement, Communication, Improvement Initiatives
Timeline
Assistant Manager / Team Lead / Associate Manager
Regal Cinemas
11.2015 - 11.2024
High School Diploma -
Bearden High School
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