Jonathan Gil Salazar
Glendale,USA
Summary
Dynamic sales professional with over 5 years of experience in providing high-level customer service, sales, and problem-solving. Proven ability to revitalize accounts and enhance client relationships while serving as the primary contact for inquiries and issue resolution. Detail-oriented and proactive in monitoring industry trends and competitor activities to identify growth opportunities. Experienced in managing high-volume workloads while consistently meeting tight deadlines. Collaborates effectively with operations and financial teams to ensure goal alignment and order fulfillment, and skilled in generating quotations and maintaining customer order accuracy. Committed to operational excellence through meticulous follow-up and expediting processes. Hardworking account manager with several years of experience working directly with clients to service accounts. Expert at communication and applying targeted salesmanship techniques to achieve sales goals. Successful at increasing revenue with new accounts while maintaining relationships with existing ones.
Overview
6
6
years of professional experience
Work History
Account Manager
Unical Aviation Inc.
Glendale, AZ
02.2024 - 09.2024
- Achieved and surpassed an annual sales target of $650,000 within a 6-month timeframe, demonstrating strong sales capabilities and commitment to performance excellence
- Drove sales growth by revitalizing underserviced accounts, contributing to overall team and company revenue objectives
- Served as the main point of contact for all client inquiries and issue resolution
- Closely monitored competitors' activities and industry trends to identify potential threats or opportunities for growth
- Managed a high-volume workload while maintaining attention to detail and meeting tight deadlines
Client Relation and Account Manager/ Warehouse Lead Support
WESCO
Phoenix, AZ
05.2022 - 12.2023
- Maintain and improve client relationships with existing customers through phone and email interactions to increase sales and ensure customer satisfaction
- Collaborate with outside sales to meet goals and obtain orders through email and phone calls
- Prepare and follow up on verbal or written quotations and review open customer order reports
- Maintain distribution system backorder report, customer expediting report and notices, and customer notification to ensure timely and accurate delivery
- Communicated effectively with Clients, Vendors, and other Sales staff to ensure customer needs were met and client expectations were met
- Moved from Office to Warehouse in order to help improve communications between Sales team and Warehouse operations, supported Warehouse operations on system side issues and established better Standard operating procedures while continuing to provide high level customer service to my customers
- Helped coordinate logistics at the warehouse in order to ensure client needs were met in a timely manner and client experience increased significantly
Client Support Specialist
Automatic Data Processing Inc
Tempe, AZ
08.2019 - 02.2020
- Provided excellent client support by troubleshooting issues with the ADP Workforce Now website, managing casework and inbound calls effectively, and following up with clients to ensure proper resolution of complex HR and system issues
- Ensured a great client experience by delivering timely and effective solutions to client problems and maintaining a high level of customer service
Outbound Sales Specialist
Mobile Mini Inc Corporate Office
Phoenix, AZ
07.2018 - 07.2019
- Promoted to Outbound Sales Specialist after 6 months as Sales Specialist
- Established and maintained clients through contract setup, rate negotiation, and effective prospecting
- Delivered high-quality customer service by providing solutions for clients' needs, writing up contracts, and promptly resolving issues
- Prospected for new business opportunities through outbound calls and extending existing relationships for future opportunities
Education
High School -
Kofa High School
Yuma, AZBachelor of Science - Business Economics, Mathematics
Northern Arizona University
Flagstaff, AZSkills
- Wholesale Distribution
- Supply Chain
- Communication
- Coordination
- Client Development
- SAP
- Microsoft Office
- Data Management
- Report Maintenance
- Interpersonal Skills
- Account development
- Customer Service
- Sales Techniques
- Order Processing
- Relationship building and management
- Account Management
- Inside Sales
- Outside Sales
- Order Inputting
- Oral Communication
- Written Communication
- Multi-tasking
- Work Ethic
- ADP Workforce Now
- Deadline Management
- Analytical Skills
- Leadership
- Team Management
- Adaptability
- Coaching
- Problem Solving
- Solution Implementation
Languages
Spanish
Native/ Bilingual
Timeline
Account Manager
Unical Aviation Inc.
02.2024 - 09.2024
Client Relation and Account Manager/ Warehouse Lead Support
WESCO
05.2022 - 12.2023
Client Support Specialist
Automatic Data Processing Inc
08.2019 - 02.2020
Outbound Sales Specialist
Mobile Mini Inc Corporate Office
07.2018 - 07.2019
High School -
Kofa High School
Bachelor of Science - Business Economics, Mathematics
Northern Arizona University
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