Jonathan Goheen

Shipping Coordinator

International Paper

12.2014 - 12.2024

Reviewed paperwork to determine priorities and set schedules.
Generated end-of-day reports covering shipments, productivity, and financial totals.
Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Oversaw warehouse crew stocking inventory and preparing loads.
Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Prepared and maintained accurate records of shipments and deliveries to enable tracking history and acquire consistent information.
Developed and maintained relationships with shipping vendors to achieve reliable delivery of orders and boost rapport.
Worked with vendors to schedule daily pickups and weekly deliveries.
Moved shipment materials to and from designated areas using lift and hand trucks.
Partnered with representatives from different carriers to arrange materials shipments.
Processed required paperwork to expedite handling of shipped and received goods.
Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
Packed, secured, labeled and applied postage to materials to prepare items for shipment.
Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
Compared shipping orders and invoices against contents received to verify accuracy.
Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
Sorted and delivered materials to different work areas and staff.
Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
Inspected incoming and outgoing shipments to identify discrepancies with records.
Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
Conducted research to address shipping errors and packaging mistakes.
Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
Utilized forklift or pallet truck to load, unload, transport and store goods.
Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
Requisitioned new supplies and maintained storage areas for smooth department operations.

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