Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Overview
20
20
years of professional experience
Work History
Warehouse Forklift Operator
Standex
Summerville, SC
09.2022 - Current
Collaborated with team members to complete tasks efficiently and accurately.
Followed standard operating procedures to safely stack and store refrigerators and freezers in the warehouse.
Conducted regular cycle counts to ensure accuracy of inventory levels, and what is damaged.
Completed daily logs for recordkeeping.
Communicated with team members to coordinate efficient and accurate what refrigerators and freezers are needed.
Professional Mowing Operator
Crazy G Lawn Service
Springfiel, MO
05.2014 - Current
Completed mowing project resulting in excellent results.
Improved customer satisfaction by finding creative solutions to problems.
Earned reputation for good attendance and hard work.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Professional Fork Lift Operator
Dhl Supply Chain
Springfield, MO
01.2018 - 07.2022
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
Professional Taxi Driver
Yellow Cab
Sprinfield, MO
11.2007 - 11.2014
Maintained clean safety record with no accidents or incidents.
Achieved consistently high customer scores due to exceptional service and special touches such as keeping snacks on-hand.
Cleaned vehicle regularly to maintain professional appearance.
Monitored profitable locations, including nightlife, tourist and business spots, to take advantage of business opportunities.
Upheld high standards of professionalism and discretion when working with high-value clients.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
QA
USAA Federal Savings Bank
Springfield , MO
05.2004 - 11.2007
Identified areas of improvement in existing processes related to change in are policy.
making sure team member are following the call flow verifying our member correctly before proceeding with call number one.
Reviewing our team members performance and tracking reports, of failed calls and constructing a learning environment well giving feedback to drive their performance with coaching.
Resolved customer inquiries and complaints requiring management-level escalation calls.
Collaborated with other departments to ensure smooth operations.