Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jonathan Gomoluch

Arlington Heights,IL

Summary

Dynamic sales professional with a proven track record at Uv Exteriors, excelling in customer relations and upselling techniques. Skilled in negotiation and strategic planning, I consistently enhance client satisfaction and drive revenue growth. Adept at building strong relationships, I thrive in fast-paced environments while delivering exceptional service and achieving sales targets.

Overview

5
5
years of professional experience

Work History

Sales Representative

Uv Exteriors
02.2025 - Current
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Conducted regular follow-ups with clients after project completion to ensure satisfaction and gather feedback for improvement.
  • Demonstrated excellent communication skills both in-person and remotely when presenting proposals or discussing project details with clients.
  • Effectively managed multiple projects simultaneously while maintaining strict adherence to deadlines and quality standards.
  • Improved sales performance by tailoring presentations to suit individual client needs and preferences.
  • Utilized advanced negotiation tactics when closing deals or resolving disputes between parties involved in roofing projects.
  • Enhanced company reputation by consistently delivering high-quality roofing solutions to clients.
  • Collaborated with team members to complete projects efficiently and on time, ensuring customer satisfaction.

Service Manager and Sales Manager

Mavis Tire
08.2020 - 11.2024
  • Resolved customer complaints in professional and timely manner.
  • Met with customers to discuss service needs and offer available solutions.
  • Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
  • Hired, trained and supervised team of service staff members to meet business goals.
  • Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
  • Developed and maintained positive relationships with customers to build rapport and trust.
  • Increased overall revenue by upselling additional services and products during routine maintenance visits.

Store Manager

Luxury Smoke and Vape
08.2021 - 08.2024
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Achieved sales targets consistently by developing effective sales strategies and building strong client relationships.

Server

Granite City Food & Brewery
06.2023 - 02.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Education

High School Diploma - General Studies

William Rainey Harper College
Palatine, IL
04.2024

Skills

  • Customer service
  • Customer relations
  • Customer relationship building
  • Interpersonal communication skills
  • Sales expertise
  • Relationship building
  • Product and service knowledge
  • Sales presentations
  • Sales closing
  • Sales strategy development
  • Complex Problem-solving
  • Customer retention
  • Negotiation tactics
  • Upselling and cross selling
  • Objection handling
  • Strategic planning
  • Performance improvement
  • Account management
  • Cold calling
  • Business development
  • Staff training
  • Network development
  • Time management
  • Territory mapping
  • Win-loss analysis
  • B2B and B2C sales
  • Product knowledge
  • Team leadership
  • Attention to detail

Timeline

Sales Representative

Uv Exteriors
02.2025 - Current

Server

Granite City Food & Brewery
06.2023 - 02.2024

Store Manager

Luxury Smoke and Vape
08.2021 - 08.2024

Service Manager and Sales Manager

Mavis Tire
08.2020 - 11.2024

High School Diploma - General Studies

William Rainey Harper College

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