Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic
Jonathan Gonzalez

Jonathan Gonzalez

Laredo,TX

Summary

Dynamic professional with a strong work ethic and proven problem-solving skills, honed at Deployed Sources. Recognized for enhancing customer satisfaction and maintaining safety compliance. A quick learner adept at inventory maintenance and fostering teamwork, committed to improving operational efficiency and delivering exceptional service in fast-paced environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Service Porter

Deployed Sources
01.2022 - 03.2025
  • Demonstrated strong problem-solving skills when addressing any issues that arose during daily operations or customer interactions.
  • Enhanced customer satisfaction by promptly greeting and directing them to the appropriate service area.
  • Displayed adaptability during periods of high volume or unexpected challenges within the workplace, ensuring seamless day-to-day operations despite unforeseen circumstances.
  • Demonstrated commitment through impeccable attendance and quality performance.
  • Performed cleaning and maintenance duties as directed.
  • Communicated with coworkers and managers about completed duties.
  • Fostered positive working relationships among colleagues through open communication, teamwork, and mutual respect towards one another''s roles within the organization.
  • Facilitated smooth operations within the service department through effective communication with team members and supervisors.
  • Assisted in reducing vehicle maintenance times with timely delivery of parts and tools to technicians.
  • Ensured safety compliance by keeping service areas free of hazards and maintaining proper signage where required.
  • Helped maintain a professional atmosphere within the dealership, adhering to dress codes, punctuality standards, and appropriate conduct guidelines at all times.
  • Supported sales team efforts, ensuring all vehicles were prepared and ready for test drives or delivery.
  • Developed strong industry knowledge and kept current with best practices through continuous learning, attending training sessions, and staying informed of the latest trends.
  • Increased service efficiency by maintaining a clean, organized, and well-stocked workspace for technicians.
  • Contributed to positive customer experiences by providing shuttle transportation when necessary.
  • Streamlined inventory management by conducting regular audits of vehicles on the lot and updating records accordingly.
  • Aided in boosting overall department productivity by performing minor repairs and routine maintenance tasks as needed.

Security Officer

Gas Station
06.2020 - 06.2021
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.

Lumber Yard Worker

Dr.ikes
06.2019 - 01.2020
  • Operated heavy machinery, such as forklifts and loaders, to transport lumber safely and efficiently.
  • Lifted, moved and handled various building materials throughout yard using forklifts and pallet jacks.
  • Assisted customers with loading lumber and other various building materials.
  • Maintained appearance of yard and racks by disposing of trash and debris and keeping stock organized.
  • Loaded lumber and building materials into storage facilities.
  • Prepared materials for safe movement and shipment and used banding machine, clincher, stretch film, and crating.
  • Enhanced lumber yard efficiency by organizing and maintaining inventory.
  • Understood basic technology drawings, shipping documents and movement forms and routed and stocked incoming and outgoing products accurately.
  • Adhered to safety rules and regulations when operating saws, forklifts and other equipment.
  • Built loads and loaded trucks for outbound delivery.
  • Collaborated with team members to complete orders accurately and on time.
  • Consulted with management to develop strategies for improving overall operations at the lumber yard.
  • Demonstrated highest level of ethical conduct when dealing with customers, team members and management.

Education

Diploma - Diploma

Premier High School
Laredo, TX
05.2010

Skills

  • Quick learner
  • Strong work ethic
  • Safe driving
  • Goal oriented
  • Inventory maintenance
  • Facility cleaning
  • Proactive approach
  • Safety awareness
  • Customer engagement
  • Trash pickup
  • Dispute mediation
  • Service team collaboration

Accomplishments

-Being employee of the month several times in the year

-always reliable with the most optimistic attitude

-quick problem solving and able to deescalate any situation

Certification

-Cpr certified

- level 2 guard certified

-mvr certified

-Forklift certified

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Service Porter

Deployed Sources
01.2022 - 03.2025

Security Officer

Gas Station
06.2020 - 06.2021

Lumber Yard Worker

Dr.ikes
06.2019 - 01.2020

Diploma - Diploma

Premier High School

Similar Profiles

CREATE PROFILE
Jonathan Gonzalez