Jonathan Gonzalez
Alexandria,VA
Summary
I began as a young canvasser at MLM Home Improvement, turned project manager for a small company American Gutter Solutions LLC, turned sales representative with Ameripro Roofing and now as field manager with Bright View Exteriors. Results-oriented and high-energy professional with talent for leading by example and inspiring peak performance. Dedicated to fostering strong effective team relationships. I've attended adjuster appointment to make sure the homeowners has the best possibility towards a full roof approval. Managed crews of 5 or 6 to lead them to success in their sales roles. Reached out to insurance adjusters and insurance company, dealt with the entire process of claims.
Overview
8
8
years of professional experience
Work History
Project Manager
Panda Exteriors
Laurel, MD
04.2022 - Current
- Conduct periodic inspections of job sites for quality and progress.
- Developed solutions to project risks and issues, meeting quality and timeline goals and objectives.
- Made changes to project scope and cost and implemented most effective change management processes to keep project up-to-date.
- Reviewed project risks and devised proactive strategies to avoid potential roadblocks.
- Produced thorough, accurate and timely reports of project activities.
- Participated in professional development opportunities to stay current with industry trends and technologies.
- Generated and tracked change orders and other contractual modifications affecting budget and schedule.
- I inspected the home for potential add-ons that may help produce more for the company and me.
- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
- Drove continuous improvement of project delivery process by providing strong leadership.
- Maintained records of all documents related to each project including specifications, change orders, invoices.
- Managed 4 to 6 installations a day.
- Ran numerous PIIs (pre-install inspections) to assess potential issues that may occur on the day of installation. Capture photos of damages that the property has prior to installation, which would keep the homeowner from putting blame on us.
- Managed over 500 jobs in 2025, and brought in over $450k in add-ons.
Field Manager
Bright View Exteriors
Oxon Hill, MD
03.2021 - 04.2022
- Monitored project progress to enforce adherence to deadlines and quality standards.
- Met with customers and patiently answered questions about roofing concerns and requests.
- Presented products and services to prospective to meet client needs.
- Managed a team of 4 make sure they were prepared for a day to day of canvassing.
- Attended Adjuster appointments to make sure the homeowner got the best possibility of getting their roof replaced by the insurance.
- Read and reviewed summaries that insurance adjuster evaluated.
Sales Representative
Ameripro Roofing
Baltimore, MD
09.2020 - 03.2021
- Canvassed particular areas that had been impacted by storm and caused significant damages to the roofing or siding.
- Find significant damage to get homeowners approved through their homeowners insurance.
- Contacted Insurance to get a time and date set for a Adjuster appointment.
- Was present for the Adjusters appointment to provide assistants to the Insurance adjuster.
- Monitored customer order process and addressed customer issues.
- Prepared and processed contracts and order forms for new customers.
- Reorganized routes and schedules in territory to maximize efficiency.
Project Manager
American Gutter Solution
Springfield, VA
10.2018 - 09.2020
- Communicate with install teams and the customer, making sure quality of installation meets customers needs with each install and exceed expectation.
- Resolve any issue or concerns with home-owners. Maintaining relationship with install partner, also oversaw all projects to make sure work was getting done properly and within codes.
- Made sure that the materials were delivered on time with the correct materials needed.
- Brought projects in on-time and in accordance with budget and quality standards.
- Built strong community relations with contractors to complete timely construction.
- Managed entire project life cycle from initial concept through final delivery.
- Developed project plans covering goals, resources required and schedules.
- Assigned work and monitored performance of project personnel.
- Maintained business function throughout unexpected events and managed disaster recovery.
Canvasser
MLM Home Improvement
Chantilly, VA
07.2017 - 09.2018
- Canvassed local homes to schedule appoint for an inspector of ours to visit and take a look at the Home owners roofs
- Canvassed over 80 homes a day.
- Provided information to Home owner on what services we provide and what MLM was able to offer them.
- Memorized and recited sales pitch or statements prepared by employer
Education
High School Diploma -
Thomas A. Edison High School
Springfield, VirginiaSkills
- Time management
- People skills
- Working collaboratively
- Regular computer skills
- Driving and transportation
- Flexible
- Multitasking
- Work ethic
- Reliability
- Bilingual
- English Fluent
- Spanish Fluent
- Critical thinking
- Communication
- Project management
- Leadership
- Management
- OSHA 10/30
- GAF care course
- VSI Certified Installer
Education and Training
other
Timeline
Project Manager
Panda Exteriors
04.2022 - Current
Field Manager
Bright View Exteriors
03.2021 - 04.2022
Sales Representative
Ameripro Roofing
09.2020 - 03.2021
Project Manager
American Gutter Solution
10.2018 - 09.2020
Canvasser
MLM Home Improvement
07.2017 - 09.2018
High School Diploma -
Thomas A. Edison High School