Jonathan Gonzalez Cruz
Jackson,NJ
Summary
I Have been in the restaurant industry all my life i have worked through all of FOH positions and some BOH. I like to work in an environment where everyone gets along but also has friendly competition to push everyone into getting high check averages and also make more tips/money for ourselves. As much as i have done a lot of positions i always seek to learn new ways and always stay humble during any process.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bar Manager
La Mondina
Brielle, NJ
04.2018 - 03.2024
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Reviewed monthly sales reports to identify areas of improvement and growth opportunities.
- Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
- Developed drink recipes and menus to meet customer preferences while optimizing profitability.
- Monitored the performance of bartenders to ensure that all customers received prompt service in a courteous manner.
- Enforced safety regulations and ensured proper sanitation practices were followed by all employees.
- Resolved customer complaints regarding quality of food or beverage service in a timely manner.
- Conducted weekly team meetings to discuss upcoming events, promotions and menu changes.
- Analyzed financial data such as costs associated with labor efficiency, waste reduction and cost control initiatives.
- Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
- Assisted with planning special events such as wine tastings or cocktail parties.
- Coordinated with chefs on food pairings for cocktails or beer selections.
- Maintained cleanliness standards throughout the bar area including countertops, shelves and equipment.
- Maintained detailed inventory of bar supplies and stocked work areas.
- Created signature beverages to increase revenue and patron loyalty.
- Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
- Trained new employees to perform duties.
- Delegated work to staff, setting priorities and goals.
Food Expeditor
10th ave burrito
Belmar, NJ
04.2016 - 07.2017
- Responsible for accurately and efficiently expediting food orders from the kitchen to the guests.
- Ensured that all plates were properly garnished before being served to customers.
- Communicated with wait staff and kitchen personnel regarding customer orders, menu modifications, and special requests.
- Verified accuracy of order tickets prior to delivering food items to tables.
- Prepared condiments such as sauces, dressings, and toppings for food items.
- Received orders from wait staff via POS system and relayed them back to kitchen staff.
- Managed multiple orders simultaneously while adhering to strict timelines for delivery.
- Coordinated service for food runners and other kitchen staff.
Education
High School Diploma -
Manasquan High School
Manasquan, NJ06-2020
Skills
- Customer Relations
- Staff Training
- Beverage Preparation
- Menu Memorization
- Creative Mixology
- Handling Difficult Customers
Certification
- ServSafe Certified
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Bar Manager
La Mondina
04.2018 - 03.2024
Food Expeditor
10th ave burrito
04.2016 - 07.2017
High School Diploma -
Manasquan High School
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