Jonathan Graddic
Hartly,DE
Summary
Dedicated graduated with extensive experience collaborating with clients, promptly identifying needs and resolving issues, and adapting in any environment to accomplish a clients' and or organizations' goals. Strong communicator focused on delivering outstanding results.
Overview
6
6
years of professional experience
Work History
Amazon Associate
Amazon
06.2022 - 04.2024
- Worked varied hours to meet seasonal and business needs.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as 50 pounds.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Assisted in reducing product damage by properly handling and storing materials.
- Checked packages and merchandise for damage and notified vendors.
- Efficiently handled returned items according to company policies, ensuring proper documentation, inspection, restocking or disposal as needed.
- Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
Coordinator
Student Support Services Program Cultural Enrichment Committee
09.2019 - 05.2020
- Conferred with staff to coordinate details
- Coordinated and assisted with services for events, such as accommodation and transportation for participants, facilities, catering, signage, displays, special needs requirements, printing and event security
- Consulted with customers to determine objectives and requirements for events such as meetings, conferences, and conventions
- Designed and implemented efforts to publicize events and promote sponsorships
- Developed event topics
- Conducted post-event evaluations to determine how future events could be improved
- Organized registration of event participants.
Each One Reach One Mentor
University of Delaware Center For Black Culture
08.2019 - 05.2020
- Provided guidance and support to freshman entering the University, continuing to support them today
- Assisted in formulating the mentees course schedules
- Completed daily check-ins on their development and work
- Assessed the mentees mental health, consulting University services to support the students further if needed
- Provided multiple programs, services, and resources on campus to the freshmen.
Payroll Assistant
University of Delaware Payroll
05.2019 - 05.2020
- Reviewed time sheets, work charts, wage computation, and other information to detect and reconcile payroll discrepancies
- Recorded employee information, such as exemptions, transfers, and resignations, to maintain and update payroll records
- Processed paperwork for new employees and enter employee information into the payroll system
- Kept track of leave time, such as vacation, personal, and sick leave, for employees
- Conducted verifications of employment.
Library Assistant
University of Delaware Morris Library
03.2019 - 05.2020
- Located library materials for patrons, including books, periodicals, tape cassettes, Braille volumes, and pictures
- Answered routine inquiries, and refer patrons in need of professional assistance to librarians
- Provided assistance to librarians in the maintenance of collections of books, periodicals, magazines, newspapers, and audiovisual and other materials
- Performed clerical activities, such as answering phones, sorting mail, filing, typing, word processing, and photocopying and mailing out material.
Front Desk Receptionist
University of Delaware Office of Academic Enrichment
10.2018 - 05.2020
- Operated telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments
- Greeted people entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations
- Filed and maintained records
- Provided information about establishment, such as location of departments or offices, employees within the organization, or services provided
- Collected, sorted, distributed, or prepared mail, messages, or courier deliveries
- Kept a current record of staff members' whereabouts and availability.
Education
Master of Science - Information Technology
Wilmington University
New Castle, DE05.2026
Bachelor of Arts and Sciences - Criminal Justice, Africana Studies
University of Delaware
Newark, DE05.2020
Skills
- Administrative Experience
- Office Experience
- Microsoft Office/Computer Skills
- Community Outreach
- Event Planning
- Project Management
- Customer Service
- Time Management
- Attention to Detail
- Computer Skills
- Leadership Qualities
- Coding
Timeline
Amazon Associate
Amazon
06.2022 - 04.2024
Coordinator
Student Support Services Program Cultural Enrichment Committee
09.2019 - 05.2020
Each One Reach One Mentor
University of Delaware Center For Black Culture
08.2019 - 05.2020
Payroll Assistant
University of Delaware Payroll
05.2019 - 05.2020
Library Assistant
University of Delaware Morris Library
03.2019 - 05.2020
Front Desk Receptionist
University of Delaware Office of Academic Enrichment
10.2018 - 05.2020
Master of Science - Information Technology
Wilmington University
Bachelor of Arts and Sciences - Criminal Justice, Africana Studies
University of Delaware