Jonathan Graham
Houston,TX
Summary
Hardworking professional with several years of professional driving experience. Well-organized in coordinating routes and loading vehicles. Excellent communication, customer service and multitasking skills with observant nature and strong safety focus. Valid license and clean driving history.
Overview
34
34
years of professional experience
Work History
Driver # Crew Leader
West University Place
West University Place
08.2008 - 02.2025
- Oversaw solid waste, recycling, yard waste, sweeper, sign shop, and mechanic shop operations, ensuring compliance with city and environmental guidelines.
- Directed teams of 10-20 employees, managing scheduling, training, performance reviews, and crew evaluations.
- Developed and monitored annual departmental budgets; collaborated with leadership to optimize spending and resource allocation.
- Implemented new procedures, vendor contracts, and operational guidelines that improved service delivery and efficiency.
- Coordinated and managed community events including shredding drives and citywide clean-up initiatives.
- Spearheaded the procurement and outfitting of fleet vehicles and equipment across multiple city departments.
- Handled customer concerns with professionalism, improving community satisfaction and trust.
Dispatcher/Customer Service/Driver
Industrial Metal Supply
Houston
01.2002 - 08.2006
- Scheduled and dispatched daily truck routes, optimizing efficiency and reducing downtime.
- Prepared and maintained documentation, contracts, and load bids for contractors.
- Delivered materials as needed, maintaining strong customer service and vendor relationships.
Helper # Dispatcher # Supervisor
BFI Waste Services
Houston
08.1991 - 09.2001
- Advanced from entry-level helper to supervisor overseeing 5-7 daily routes with 3-person crews.
- Coordinated driver assignments, safety compliance, and service quality.
- Supported operational efficiency by balancing workloads and responding to field challenges.
Education
High School Diploma -
Kashmere High School
Skills
- NOTABLE SKILLS
- Team Development Leadership Operational Efficiency Performance Reviews Service Excellence Maintaining Compliance Budget
- Management Public Works Vendor Relations Professionalism Dedicated Company Policies Safety Standards Resource Allocation
- Service Quality
Timeline
Driver # Crew Leader
West University Place
08.2008 - 02.2025
Dispatcher/Customer Service/Driver
Industrial Metal Supply
01.2002 - 08.2006
Helper # Dispatcher # Supervisor
BFI Waste Services
08.1991 - 09.2001
High School Diploma -
Kashmere High School