Jonathan Gutierrez

Over The road Long haul truck driver

• Streamlined workshop operations for increased efficiency through the implementation of effective scheduling and task delegation.
• Enhanced customer satisfaction with timely and accurate repairs, ensuring a high level of workmanship on all completed tasks.
• Reduced downtime for customers by maintaining an organized inventory system, ensuring parts were readily available when needed.
• Mentored junior mechanics in technical skills and best practices, fostering a collaborative team environment to drive success.
• Troubleshot complex mechanical issues, utilizing advanced problem-solving skills to devise innovative solutions for clients.
• Boosted customer loyalty through excellent communication skills, providing regular updates on the progress of repairs and addressing concerns promptly.

• Enhanced customer satisfaction by efficiently diagnosing and repairing various bicycle issues.
• Streamlined workshop processes for increased productivity and improved turnaround times on repairs.
• Reduced inventory costs with effective management of parts and supplies ordering.
• Increased sales of accessories, recommending suitable products based on customers'' needs and preferences.