Jonathan Gutierrez
Miami,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Package Handler
UPS
Opa-locka, FLORIDA
05.2021 - Current
- Loaded and unloaded packages from delivery vehicles and trucks onto the conveyor belt.
- Inspect any broken or leaking packages. size, destination, and other specifications.
- Keeping work areas clean and following safety protocols to prevent accidents.
- Ability to operate forklifts or other machinery (if certified).
- Teamwork and communication.
- Physical stamina and ability to lift heavy items
Customer Service Representative
Kgv plumbing supply
Medley, FLORIDA
05.2023 - 05.2025
- Answered customer inquiries via phone, email, and chat.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Assisting with orders, returns, refunds, billing, and account updates.
- Helping customers understand features, pricing, availability, or how to use a product.
- Ability to work under pressure
- team collaboration
- Strong communication and listening skills
Education
High School Diploma -
City of Hialeah Educational Academy
Hialeah 06-2021
Skills
- Package handling
- Forklift operation
- Safety compliance
- Inventory management
- Quality inspection
- Customer service
- Problem solving
- Team collaboration
- Time management
- Physical stamina
- Work area organization
- Heavy lifting
- Loading and unloading
- Problem-solving abilities
- Time management
- Attention to detail
- Problem-solving
- leadership
- work ethic
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Affiliations
- Gym
- Reading
Timeline
Customer Service Representative
Kgv plumbing supply
05.2023 - 05.2025
Package Handler
UPS
05.2021 - Current
High School Diploma -
City of Hialeah Educational Academy
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