Summary
Overview
Work History
Education
Skills
Timeline
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Jonathan Guzman

Orlando

Summary

Dynamic Sales Manager with a proven track record at DetailMasters Inc, adept in relationship building and sales team training. Leveraged motivational skills to lead a team towards increasing sales revenue, demonstrating exceptional client relationship management. Excelled in staff management and performance optimization, embodying a positive and decisive approach.

Overview

9
9
years of professional experience

Work History

Sales Manager

DetailMasters Inc
06.2021 - 02.2024
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.

Administrator

Estación De Combustible Texaco
01.2019 - 03.2021
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintained personnel records and updated internal databases to support document management.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Improved employee productivity with effective time management strategies for daily tasks.
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
  • Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
  • Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
  • Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
  • Coordinated company events and meetings to foster teamwork and boost employee morale.

Lava Platos

Restaurante Los Makitos
02.2015 - 06.2018
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
  • Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.

Education

Business Administration

Universidad De Puerto Rico
Humacao PR

Skills

  • Relationship building
  • Sales team training
  • Staff management
  • Goals and performance
  • Motivational skills
  • Client relationship management
  • Positive and upbeat
  • Decisive

Timeline

Sales Manager

DetailMasters Inc
06.2021 - 02.2024

Administrator

Estación De Combustible Texaco
01.2019 - 03.2021

Lava Platos

Restaurante Los Makitos
02.2015 - 06.2018

Business Administration

Universidad De Puerto Rico

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Jonathan Guzman