Concession Stand Volunteer
Concrete School District
11.2024 - 01.2025
Some things I did and learned how to do while volunteering here included:
- Assisting in inventory management, accurately tracking stock levels and notifying supervisors of shortages.
- Provided input on menu planning decisions based on customer feedback or observed trends within the community served by the concession stand.
- Maintained a clean and organized work area, ensuring optimal functionality during busy times.
- Addressed customer questions and concerns promptly, resolving issues in a professional manner.
- Increased sales through suggestive selling and upselling of menu items.
- Improved customer experience by providing friendly and efficient service at the concession stand.
- Trained new volunteers on operational procedures, including proper use of equipment, how to handle cash, and customer service techniques.
- Balanced registers at the end of each shift, verifying funds against reported sales.
- Contributed to a positive working environment by fostering teamwork and maintaining open communication with others.
- Kept kitchen, counter and dining areas cleaned and sanitized.
