Jonathan Guzman
Yonkers,New York
Summary
Bilingual police officer with over four years of experience in enhancing community safety and reducing crime rates. Proven track record in responding to emergencies, managing crime scenes, and conducting proactive patrols. Skilled in crisis intervention and high-risk situation management. Strong communication and interpersonal abilities facilitate effective community engagement.
Overview
10
10
years of professional experience
Work History
Aircraft Maintenance Technician
United States Air National Guard
Newburgh, New York
02.2024 - Current
- Performed routine inspections on aircraft systems and components.
- Conducted troubleshooting and repairs on mechanical and electrical systems.
- Utilized specialized tools for aircraft maintenance and repair tasks.
- Collaborated with team members to ensure safety protocols were followed.
- Documented maintenance activities in compliance with military standards.
Police Officer
New York City Police Department
The Bronx, New York
07.2021 - Current
- Patrolled assigned areas to maintain public safety and deter criminal activity.
- Responded to emergency calls and provided assistance to those in need.
- Collaborated with community members to build trust and improve neighborhood relations.
- Enforced traffic laws and issued citations for violations observed during patrols.
Sales Consultant
T Mobile
Yonkers, New York
06.2019 - 07.2021
- Engaged customers to identify needs and recommend appropriate products.
- Conducted product demonstrations to educate clients on features and benefits.
- Maintained customer relationships through follow-up calls and personalized service.
- Resolved customer complaints effectively to enhance satisfaction and loyalty.
Computer Repair Technician
Geek Squad - Best Buy
Hartsdale, New York
10.2015 - 07.2019
- Diagnosed hardware and software issues for various electronic devices.
- Repaired laptops, desktops, and tablets using industry-standard tools and techniques.
- Provided technical support to customers via phone, chat, and in-store consultations.
Education
Bachelor of Science - Computer Science
John Jay College of Criminal Justice
New York (City), NYSkills
- Problem solving
- Team collaboration
- Communication skills
- Emergency management
- Traffic control
- Report writing
- Bilingual in spanish and english
Languages
Spanish
Native/ Bilingual
Timeline
Aircraft Maintenance Technician
United States Air National Guard
02.2024 - Current
Police Officer
New York City Police Department
07.2021 - Current
Sales Consultant
T Mobile
06.2019 - 07.2021
Computer Repair Technician
Geek Squad - Best Buy
10.2015 - 07.2019
Bachelor of Science - Computer Science
John Jay College of Criminal Justice