Summary
Skills
Results
Overview
Work History
Education
Timeline
Generic
Jonathan Haiflich

Jonathan Haiflich

SF Bay Area,CA

Summary

Experienced commercial leader with 10+ years creating and enhancing operational effectiveness and driving global market scalability. Expert in revenue operations strategy and fostering cross-functional collaboration, supporting with sophisticated commercial analytics and creating data-centric cultures. My leadership has consistently delivered positive results across multiple industries and organizations, including startups, rebuilds, and multiple acquisitions.

Skills

  • Revenue Operations Strategy
  • Sales Enablement & Tools
  • Commercial Analysis & KPI
  • Detailed Revenue Forecasting
  • Sales Incentive Compensation
  • Customer Care & Support
  • Global Distribution & Partners
  • Reporting & Insights Architecture
  • Data & Database Design
  • Cross-Functional Team Leadership

Results

  • Successfully rebuilt revenue operations for a global business, driving market re-entry and growth, resulting in a 75% revenue increase over three years.
  • Led commercial forecasting and planning during rapid expansion, setting sales goals and achieving over 20% YoY revenue growth consistently.
  • Developed and implemented global sales territory and compensation strategies, scaling an organization from 30 to 250+ sales professionals over five years.
  • Ensured operational readiness for a POS product launch, driving a 630% increase in payment volume over three years, and played a key role in supporting acquisition due diligence and integration.

Overview

12
12
years of professional experience

Work History

Director, Sales Operations

miraDry, Inc.
San Jose / Newport Beach, CA
10.2021 - Current

An established medical device manufacturer, recently acquired by private equity and undergoing a strategic rebuild to strengthen its market presence. Focused on efficiently growing global revenue while optimizing operations to drive profitability and promote long-term operational health.
• Develop and implement commercial operations strategy, scaling 45+ countries post-ownership transition.
• Create and manage sales forecasting, plans, budgets, and metric-driven models.
• Lead global sales compensation and territory strategies for diverse markets and distribution channels.
• Drive commercial analytics development, tracking KPIs and facilitating data-driven business decisions.
• Create centralized cloud-based data warehouse, improving cross-functional data architecture and reporting.
• Direct Salesforce.com development, optimizing sales process, pipeline management, and customer data.
• Lead global distribution strategy, optimizing order fulfillment and inventory management across direct sales, distribution, and 3PL channels.

Director, Platform Sales Operations

HintMD
Pleasanton, CA
01.2020 - 10.2021

A high-growth fintech startup with a proprietary platform designed to revolutionize the aesthetic experience for physicians and patients. Experienced significant growth in both ARR and payment volume and was acquired by Revance Therapeutics in 2020.
• Led operations strategy, ensuring successful market launch of first POS product for aesthetic practices.
• Contributed to due diligence, enabling acquisition by Revance and supporting integration strategy.
• Developed distribution cost/forecast model, optimizing the planning process and driving operational efficiency.
• Managed Tech/Ops Ambassadors team, aligning Sales and Operations through collaboration and initiatives.
• Created commercial analytics function, enhancing forecasting, compensation models, and reporting.
• Implemented Salesforce.com, automating processes and optimizing data tracking for sales enablement.
• Designed scalable processes, aligning teams and supporting strategic partnerships with Allergan and Galderma.

Senior Manager, Commercial Analytics

HintMD
Pleasanton, CA
06.2018 - 12.2019

Senior Manager, Finance & Analytics

ZELTIQ Aesthetics, Inc
Pleasanton, CA
01.2017 - 04.2018

An early-stage medical device manufacturer that became one of the fastest-growing and most disruptive products in medical aesthetics for multiple consecutive years, ultimately acquired by Allergan Aesthetics in 2017.
• Led business analysis team, managing global revenue tracking, sales reporting, and commercial metrics.
• Collaborated with sales leadership to optimize team performance and expand territories.
• Managed financial partnership with North America Sales and Marketing functions, ensuring financial efficacy.
• Oversaw global sales compensation, territory management, and quota creation to align with goals.

Manager, Business Intelligence

ZELTIQ Aesthetics, Inc
Pleasanton, CA
10.2014 - 01.2017

Business Analyst

Zeltiq Aesthetics, Inc.
07.2012 - 10.2014

Education

BS - Business Administration, options: Finance, Corporate Management

California State University East Bay
06.2010

Financial Management Certification -

Cornell University
02.2018

Timeline

Director, Sales Operations

miraDry, Inc.
10.2021 - Current

Director, Platform Sales Operations

HintMD
01.2020 - 10.2021

Senior Manager, Commercial Analytics

HintMD
06.2018 - 12.2019

Senior Manager, Finance & Analytics

ZELTIQ Aesthetics, Inc
01.2017 - 04.2018

Manager, Business Intelligence

ZELTIQ Aesthetics, Inc
10.2014 - 01.2017

Business Analyst

Zeltiq Aesthetics, Inc.
07.2012 - 10.2014

BS - Business Administration, options: Finance, Corporate Management

California State University East Bay

Financial Management Certification -

Cornell University
Jonathan Haiflich