Skilled in customer service and multi-tasking while consistently upholding Red Lobster's service standards. Adaptable and eager to learn new skills, with a goal of transitioning into leadership to further career development.
Overview
3
3
years of professional experience
Work History
Team Member
Whataburger
06.2022 - 12.2023
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Operated cash register to process payments and collect cash payment for order totals.
Cross-trained on multiple stations
Followed all food safety standards.
Host
Red Lobster
03.2024 - 12.2024
Answered customer questions about hours, seating, and menu information.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Monitored seating area and checked restrooms regularly to keep spotless.
To-Go Specialist
Red Lobster
12.2024 - Current
Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
Operated cash register to accept cash, debit and credit card payments from customers.
Assembling prepared food and drink orders in appropriate packaging to ensure orders are complete and safe for guests to transport.
Following all food and safety standards.
Trained new team members on proper expo procedures to ensure accuracy, efficiency, and quality standards.
Education
Associate of Science - Computer Information Systems
Tulsa Community College
Tulsa
05-2026
Skills
Quick learner
Goal oriented
Initiative-taking
Detail-oriented
Customer satisfaction
Food handling
Strong multitasking
Timeline
To-Go Specialist
Red Lobster
12.2024 - Current
Host
Red Lobster
03.2024 - 12.2024
Team Member
Whataburger
06.2022 - 12.2023
Associate of Science - Computer Information Systems