Summary
Overview
Work History
Education
Skills
Timeline
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Jonathan Harrell

Augusta,GA

Summary

Proven professional with a track record of excellence in transportation and logistics, honed at C & B Moving. Skilled in GPS route planning and customer service, consistently delivering goods on time and maintaining a clean driving record. Demonstrated ability to improve team efficiency and customer satisfaction, with a knack for adapting to changing circumstances and resolving issues swiftly.

Overview

8
8
years of professional experience

Work History

Driver

C & B Moving
06.2016 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.

Assistant Move Coordinator

Apple Moving Company
01.2024 - 11.2024
  • Saved time on large-scale moves by developing effective strategies tailored to each client''s specific needs and timelines.
  • Ensured proper handling of fragile items using best practices for packing techniques, leading to reduced damage claims from customers.
  • Improved team efficiency by creating and implementing detailed move schedules and checklists.
  • Participated in regular performance evaluations to maintain continuous improvement efforts within the organization.
  • Reduced customer complaints by providing timely communication and addressing concerns proactively.
  • Strengthened customer loyalty by consistently exceeding expectations and providing personalized solutions during the moving process.
  • Played a key role in increasing positive online reviews by consistently delivering exceptional customer service experiences.
  • Managed inventory control processes, accurately tracking items throughout each stage of the move for accountability purposes.
  • Supported the training of new hires, sharing expertise to ensure consistent service quality across the team.
  • Demonstrated flexibility in adapting to last-minute changes, ensuring client satisfaction under challenging circumstances.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Increased customer service success rates by quickly resolving issues.

Carpenter Apprentice

Affinity Vantem Building
07.2023 - 01.2024
  • Kept job site cleaned up properly and all debris disposed of in respective containers.
  • Utilized hand tools such as hammers, chisels, levels, squares, and measuring tapes to complete tasks with precision and efficiency.
  • Collaborated with experienced carpenters to improve skillset through hands-on training and mentorship opportunities.
  • Followed established job site safety regulations and maintained safe and clean work area.
  • Prepared materials accurately using hand and power tools to make precise cuts.
  • Assisted with movement of materials and equipment to job sites.
  • Achieved accurate cuts using miter saws, table saws, circular saws, jigsaws, routers, planers while adhering to all safety protocols.
  • Expanded knowledge in various carpentry techniques such as joinery methods, wood selection, and finishes through regular collaboration with skilled carpenters.
  • Supported team members with efficient material handling, ensuring timely availability of required supplies for each task.
  • Enhanced job site safety through diligent adherence to OSHA regulations and maintaining a clean work environment.
  • Cut materials according to specifications in preparation for installation.
  • Worked with master carpenters to install decks for both residential and commercial customers.
  • Learned advanced carpentry techniques through hands-on experience and mentorship.
  • Mastered use of power tools and machinery to expedite project workflows.
  • Contributed to team morale by offering help and support to fellow apprentices.
  • Installed insulation, trim and other finishing touches.
  • Operated forklifts and other heavy equipment.
  • Managed inventory of tools, supplies and equipment.
  • Assembled and installed furniture and cabinetry.

Education

General Studies

Technical College School of Georgia
Atlanta, GA
08.2016

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Clean driving record
  • City and non-city driving
  • Flexible schedule
  • GPS and route planning
  • Loading and unloading
  • Vehicle inspection
  • Driving in adverse conditions
  • Transportation
  • Heavy lifting
  • DOT compliance
  • Route determination
  • Shipping and packaging
  • Map reading
  • Delivery pickup
  • Load monitoring
  • Multitasking Abilities

Timeline

Assistant Move Coordinator

Apple Moving Company
01.2024 - 11.2024

Carpenter Apprentice

Affinity Vantem Building
07.2023 - 01.2024

Driver

C & B Moving
06.2016 - Current

General Studies

Technical College School of Georgia

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Jonathan Harrell