Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

jonathan harris

The Bronx

Summary

Detail-oriented and tech-savvy Operations Associate and Teacher Assistant with experience in educational environments, including Success Academy and the NYC Department of Education. Skilled in administrative support, classroom assistance, inventory management, IT troubleshooting, and facility coordination. Known for strong problem-solving skills, adaptability, and collaboration with educators and leadership teams to ensure smooth daily operations and support student learning.

Overview

9
9
years of professional experience

Work History

Teacher Assistant / Operations Associate

Success Academy
Bronx
01.2025 - Current
  • Supported daily school operations by assisting with logistics, inventory, and administrative coordination.
  • Helped maintain a safe, organized, and structured school environment during regular and after-school hours.
  • Provided classroom support to lead teachers, including academic reinforcement and student supervision.
  • Assisted in attendance tracking, parent communication, and enrichment program logistics.
  • Troubleshot minor technical issues in classrooms and supported IT-related needs across the campus.
  • Ensured classrooms were well-stocked and organized to support effective teaching and learning.

Administrative Assistant

NYC Department of Education
Bronx
05.2018 - 09.2024
  • Delivered operational and clerical support to faculty and administration in a public school setting.
  • Managed inventory, distributed supplies, and supported compliance with school procedures.
  • Coordinated with staff to support academic programs and policy implementation.
  • Assisted in basic IT support to maintain functional classroom technology.

Customer Service Representative

Kohl's
03.2016 - 08.2017
  • Completed administrative tasks such as scheduling, filing, and data entry.
  • Provided support to customers and internal teams, improving daily workflow.
  • Managed inventory and maintained stock levels to support business operations.
  • Resolved customer complaints efficiently and professionally.
  • Assisted customers with product inquiries and store navigation.

Education

CompTIA A+ - CompTIA A+ Certificate | Google IT

Per Scholas
The Bronx, NY
10.2022

Associate Degree - Liberal Arts and Sciences / Liberal Studies

Bronx Community College
Bronx
06.2019

Jane Addams High School -

Jane Addams High School
The Bronx, NY
06.2014

Skills

  • Classroom management
  • Student engagement
  • Administrative coordination
  • Inventory oversight
  • Basic IT support
  • Customer service
  • Communication skills
  • Team collaboration
  • Organizational skills
  • Data entry
  • Test proctoring

Additional Information

Familiar with Success Academy's operational structure and commitment to excellence., Strong multitasker who thrives in fast-paced educational settings., Passionate about creating organized, efficient, and engaging school environments.

Timeline

Teacher Assistant / Operations Associate

Success Academy
01.2025 - Current

Administrative Assistant

NYC Department of Education
05.2018 - 09.2024

Customer Service Representative

Kohl's
03.2016 - 08.2017

CompTIA A+ - CompTIA A+ Certificate | Google IT

Per Scholas

Associate Degree - Liberal Arts and Sciences / Liberal Studies

Bronx Community College

Jane Addams High School -

Jane Addams High School

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