Talented Sales Management success at multi-tasking, balancing customer needs and making new sales. Builds loyalty and long-term relationships with customers while consistently reaching sales targets.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Inside Sales Representative
247Security Inc.
05.2022 - 01.2024
Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
Boosted lead conversion rates by conducting thorough needs assessments, identifying opportunities for upselling and crossselling.
Exceeded monthly quotas consistently by employing persuasive sales techniques and leveraging in-depth product knowledge.
Nurtured long-term customer relationships through regular check-ins, keeping them informed of relevant updates and promotions.
Participated in industry events and trade shows to network with prospects, gather leads, and increase brand awareness.
General Manager
Massey Services Inc.
02.2017 - 04.2022
Manage daily operations of the service center to ensure a 25% operation profit each month
Manage sales team to drive sale increase over prior year along with revenue increase over prior year with a minimum of 25% increase
Manage service team ensure quality and quantity production
Manage collection to keep debit management under 30 days past due balances
Control expenses to minimize profit loss
Recruit, develop and promote team members.
Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
Fleet Specialest
Amec Foster Wheeler INC.
06.2015 - 02.2018
Ensure company vehicles were equip with property equipment for each job site
Ensure vehicle expenses were in line with company’s budget plan
Control maintenance on vehicles
Managed disposal of vehicle and purchasing process for new fleet vehicles.
Optimized fleet efficiency by implementing data-driven maintenance schedules and proactive vehicle management.
Reduced operating costs through strategic route planning and real-time monitoring of fleet assets.
Kitchen Manager
corner bistro llc
06.2010 - 06.2015
Manage daily operation of the kitchen and team members
Manage inventory
Manage menu for daily specials
Manage scheduling for kitchen staff
Manage kitchen quality to ensure meal satisfaction
Manage kitchen quality standards were up to health code.
Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
Inside Sales Supervisor / Inside Sales Representative / Order Inquiries and Sales Customer Service Representative at STIHL, INC.Inside Sales Supervisor / Inside Sales Representative / Order Inquiries and Sales Customer Service Representative at STIHL, INC.