Jonathan Hendrix
Arlington
Overview
4
4
years of professional experience
Work History
Operation Manager
Shipmonk
10.2024 - Current
- Decreased VCPO from $2.45 to $1.22 through various cost reduction and productivity increasing projects
- Assisted in on boarding new hires by collecting I9 and completing background checks
- Conducted interviews for SR. OM and OM positions
- Conducted audits of PTO and vacation time accuracy through employee navigation portal
- Point of contact for associates for time off related issues and LOA/FMLA/bereavement information
- Managed IB and OB operations
- Manage a team 6 salary reporting managers and 90 hourly associates as direct reports
- Conducted regular performance reviews evaluating team members contributions towards achieving organizational goals.
Operation Manager
Amazon
04.2023 - 10.2024
- Manage a team of over 200+ associates, including 7 assistant managers and 3 managers.
- Oversee the operations of 3 departments, ensuring safety, quality, and cost metrics are met.
- Implement strategic initiatives to enhance operational efficiency and drive process improvements.
- Collaborate cross-functionally to optimize workflows and deliver exceptional results.
- Streamline inventory management processes, leading to a reduction in costs and increased accuracy.
- Foster a culture of continuous improvement by mentoring team members and promoting professional development.
- Supervised operations staff and kept employees compliant with company policies and procedures
- Analyzed and reported on key performance metrics to senior management
- Participated in 3 month multi regional Employee Relations project that was aimed at identifying potential chances of unionization within certain regions
Area Manager
Amazon
01.2021 - 04.2023
- Demonstrated exceptional leadership in managing teams and achieving operational goals.
- Collaborated with cross-functional teams to enhance efficiency and ensure seamless operations.
- Trained and mentored assistant managers, contributing to their professional growth.
- Implemented safety protocols resulting in a reduction in workplace incidents by 6%.
- Managed departmental budgets, achieving consistent cost savings while maintaining quality standard
- Conducted training sessions to educate employees on best practices and procedures to increase profitability
Education
BBA - Business Management
Stephen F. Austin
Skills
- Leadership and Team Management
- Operations Management
- Process Improvement
- Inventory Management
- Safety and Quality Assurance
- Budget Management
- Cross-Functional Collaboration
- Problem-Solving Ability
- Administrative Support
- Document and Records Management
- Sales and Upselling
- Order Fulfillment
- Conflict Management
Timeline
Operation Manager
Shipmonk
10.2024 - Current
Operation Manager
Amazon
04.2023 - 10.2024
Area Manager
Amazon
01.2021 - 04.2023
BBA - Business Management
Stephen F. Austin
Similar Profiles
Darrin JacksonDarrin Jackson
IT Support Specialist at ShipMonkIT Support Specialist at ShipMonk
ELIZABETH SCHMUTZELIZABETH SCHMUTZ
Sr, Director of Account Management at ShipMonkSr, Director of Account Management at ShipMonk
Helens Perez FernandezHelens Perez Fernandez
Training Coordinator at ShipMonkTraining Coordinator at ShipMonk
Mayed LealMayed Leal
Shift Leader at WingstopShift Leader at Wingstop
Lyana KatzLyana Katz
Freelance Photographer at SelfFreelance Photographer at Self