Jonathan Herb
Hatfield,USA
Summary
Accomplished Vice President who champions excellence in risk-mitigating operations by leading creative problem-solving efforts to transform strategic initiatives into actionable results while making decisions that align with a company’s mission. Transformative Change Agent who yields high-impact outcomes via specializations in resolving issues within all areas of organizational risk framework. Leading start-up origination organizations to multibillion aggregation platforms. Innovative thinker who skillfully adapts to and navigates rapidly evolving and challenging mortgage origination and servicing landscapes. Identify Key Risk Indicators (KRIs) to analyze company risk trending to manage organization risk. Engaging Communicator who builds and leads teams by example with ethics and integrity to build profitable relationships that consistently surpass expectations.
Specializations Include: Credit Risk Management | Mortgage Origination & Servicing Expertise | Fraud Prevention & Investigation | Key Risk Indicators (KRIs) Analysis | Team Building & Leadership | Coaching & Mentoring | Policy & Procedure Development Strategic Analysis & Planning | Financial Oversight | Regulatory Compliance (AML/BSA, OFAC) | Stakeholder Engagement | Process Optimization | Cross-Collaborative Communications
Knowledgeable Vice President with comprehensive background in risk management and strategic leadership. Successfully led initiatives that mitigated risks and enhanced operational efficiencies. Demonstrated expertise in risk assessment and regulatory compliance.
Overview
30
30
years of professional experience
Work History
Vice President – Risk Management
NEWREZ, LLC, FORT WASHINGTON, PA
01.2008 - Current
- Play a vital role in building, managing, and optimizing multiple risk teams and processes from a start-up organization to a “Top 5” mortgage originator, including providing daily oversight in the following areas:
- AML/BSA Compliance Officer (2024 – Present)
- Deliver results-centric oversight to the Board of Directors to ensure ongoing AML/BSA compliance.
- Maximize efficiency by updating and automating OFAC monthly servicing checks of six (6) million records to establish proper reporting data and ensure compliance checks for servicing a portfolio
- Repurchase / Asset Management (2008 – Present)
- Coach, mentor, and manage a best-in-class Repurchase QC team to meet key operational objectives as a large-scale lender routinely reviewed by FNMA and Freddie Mac against top sellers.
- Produce GSE repurchase rates at two (2) times better than peer rates
- Generate companywide savings of an average of $4.5 million annually over peer defect rates
- Develop and manage a proprietary platform with integration to ACES, a third-party QC platform
- Lead team to the lowest seller net repurchases % among “Top 30” GSE sellers 8 of the last 12M
- Counterparty Risk (2008 – Present)
- Strategically steer internal and offshore teams providing due diligence over client approvals and re-certifications for both wholesale and correspondent channels. Led client oversight of financial conditions, quality control, experience, regulatory compliance, and performance for 5,000+ third-party clients.
- Developed Tableau based client scorecards to evaluate performance metrics to monitor clients
- Continually maintain superior SLA turnaround times versus peers while managing key risk
- Achieve a recovery rate on external CLD delegated clients upheld at 98+% with a
- Fraud Investigation Unit (FIU) (2008 – 2024)
- Spearheaded the development and management of a comprehensive Fraud Investigation Unit (FIU) that effectively handled all objective reviews of suspicious activity, as well as critical red flag incidents.
- Contributed up-to-date knowledge of suspicious activity encompassing all production channels and third-party clients, as well as the rapid resolution of employee concerns and servicing issues.
- Managed FIU team in the prevention of closing @ 50 loans (15M) a month with suspicious activity
- Initiated reporting and controls within the Loan Origination System (LOS) – H2 and Destiny, with integration through DataVerify Drive and Loansafe Fraud Manager
- Increased pre-close vs post suspicious activity to a 75/25 ratio through gap analysis and controls
Servicing Oversight
NEWREZ, LLC, FORT WASHINGTON, PA
01.2015 - 01.2022
- Demonstrated proven talent in managing a dynamic operational team that handled all origination transfers, servicing issues, mortgage insurance set-up, and response and resolution to borrower complaints.
- Reduced servicing complaint issues by 55% in the first 24 months through gap analysis and boarding file data updates
- Resolved high MI cancellation rates saving 600K annually
Quality Control
NEWREZ, LLC, FORT WASHINGTON, PA
01.2008 - 01.2020
- Managed a quality control program performing both post fund and pre-fund reviews.
- Reduced costs and maximized efficiency while managing internal and overseas teams
- Effectively managed channel defects to meet and exceed company defect
Government Insuring/Post Closing
NEWREZ, LLC, FORT WASHINGTON, PA
01.2008 - 01.2020
- Mentored and managed up to 20 employees in meeting government insurance and post-closing processes.
- Achieved aged FHA insurance levels at 40% better than national peer levels
- Led On-shore and Off-shore post-closing teams to obtain and secure record documents
Investor Delivery
NEWREZ, LLC, FORT WASHINGTON, PA
01.2008 - 01.2015
- Skillfully led a team in handling file and data delivery for GSE, government, and private investor loan sales.
- Recognized as a “go-to” Subject Matter Expert (SME) in curing and managing problem loan assets
Senior Vice President – Asset Management
WILMINGTON NATIONAL FINANCE, PLYMOUTH MEETING, PA
01.2006 - 01.2008
- Capitalized on the opportunity to lead the forward-thinking development and management of multiple high-impact risk teams for a start-up company to a billion-dollar originator while aligning with key business goals.
- Effectively oversaw investor delivery, servicing oversight, and problem loan management
- Noted for stellar performance with multiple promotions leading up to Senior Vice President role
Vice President – Asset Management
WILMINGTON NATIONAL FINANCE, PLYMOUTH MEETING, PA
01.2004 - 01.2006
- Maximized bottom-line results by driving all lucrative loan sale executions and proactive client engagement.
- Successfully managed performance-centric delivery teams while streamlining execution
Assistant Vice President – Investor Delivery
WILMINGTON NATIONAL FINANCE, PLYMOUTH MEETING, PA
01.2001 - 01.2004
- Leveraged broad scope of industry knowledge toward directing profit-focused management of investor loan sales for on-site investor sales while building and sustaining mutually beneficial relationships among clients.
- Seamlessly cleared underwriting concerns and conditions
- Consistently upheld the highest company delivery execution
Underwriting Supervisor
CITIFINANCIAL MORTGAGE, FORT WASHINGTON, PA
01.1996 - 01.2001
- Concurrently managed correspondent and wholesale underwriting teams, including training, coaching, and mentoring detail-oriented underwriting teams while serving as a designated liaison among inside sales teams.
- Multiple promotions from Team Leader to Broker Supervisor to Underwriting Manager
Education
Bachelor of Science - Business Administration/Accounting
Skills
- Microsoft Office Suite (Word, Advanced Excel, PowerPoint, Outlook)
- LexisNexis
- CLEAR
- ACES Comergence (Optimal Blue)
- Tableau
- GSE & FHA Platforms
- Salesforce
- Workday
- H2O
- Destiny
Timeline
Servicing Oversight - NEWREZ, LLC, FORT WASHINGTON, PA
01.2015 - 01.2022
Vice President – Risk Management - NEWREZ, LLC, FORT WASHINGTON, PA
01.2008 - Current
Quality Control - NEWREZ, LLC, FORT WASHINGTON, PA
01.2008 - 01.2020
Government Insuring/Post Closing - NEWREZ, LLC, FORT WASHINGTON, PA
01.2008 - 01.2020
Investor Delivery - NEWREZ, LLC, FORT WASHINGTON, PA
01.2008 - 01.2015
Senior Vice President – Asset Management - WILMINGTON NATIONAL FINANCE, PLYMOUTH MEETING, PA
01.2006 - 01.2008
Vice President – Asset Management - WILMINGTON NATIONAL FINANCE, PLYMOUTH MEETING, PA
01.2004 - 01.2006
Assistant Vice President – Investor Delivery - WILMINGTON NATIONAL FINANCE, PLYMOUTH MEETING, PA
01.2001 - 01.2004
Underwriting Supervisor - CITIFINANCIAL MORTGAGE, FORT WASHINGTON, PA
01.1996 - 01.2001
WEST CHESTER UNIVERSITY - Bachelor of Science, Business Administration/Accounting