Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Jonathan Hernandez

Santa Ana,CA

Summary

Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Leader

YMCA
09.2023 - Current
  • Provide support to kinder through 2nd grade on homework.
  • Manage creative activities in order to implement growth for education.
  • Advise young children how to have a nutritionists eating habit.
  • Increased team productivity by streamlining communication and implementing effective project management strategies.
  • Led cross-functional teams to achieve company-wide goals, fostering a culture of collaboration and innovation.
  • Mentored junior staff members, helping them develop leadership skills and advance their careers within the organization.
  • Provide customer service to parents upon picking up their kids.

Operations Supervisor

Zara
12.2022 - 07.2023
  • Improved operational efficiency by streamlining processes and implementing time-saving strategies.
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Optimized resource allocation through careful planning and monitoring of inventory levels, staffing needs, and equipment maintenance schedules.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.

Grocery Manager

Smart & Final
06.2018 - 12.2022
  • Increased customer satisfaction by implementing efficient inventory management and product rotation systems.
  • Streamlined store operations for more effective staff scheduling and task allocation.
  • Reduced employee turnover with effective training programs and supportive management practices.
  • Improved overall sales by identifying market trends and optimizing product selection.
  • Managed vendor relationships to ensure timely deliveries and consistent product quality.
  • Conducted regular performance evaluations to identify areas for improvement within the team.
  • Coordinated with other departments for smooth cross-functional collaboration, enhancing overall store performance.
  • Optimized ordering processes to minimize stockouts while avoiding excessive inventory levels.
  • Adapted pricing strategies based on competitor analysis, maximizing profitability without sacrificing customer loyalty.
  • Delivered excellent customer service while managing daily operations, increasing repeat business from satisfied shoppers.
  • Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.

Education

Fire Technology

Santa Ana College
Santa Ana, CA
06.2023

High School Diploma -

Segerstrom High School
Santa Ana, CA
05.2019

Skills

  • Line Management
  • Continuous Improvements
  • Recruitment and Hiring
  • Incidents Management
  • Problem Solving
  • Creative Thinking
  • Decision Making
  • Operations Management
  • Inventory Control

Certification

California EMT state license

Number ID: E189710

Certificate of Fire Technology

CPR BLS certified

Languages

Spanish
Full Professional

Timeline

Leader

YMCA
09.2023 - Current

Operations Supervisor

Zara
12.2022 - 07.2023

Grocery Manager

Smart & Final
06.2018 - 12.2022

Fire Technology

Santa Ana College

High School Diploma -

Segerstrom High School

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Jonathan Hernandez