Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jonathan Hernandez

Jacksonville

Summary

Versatile and results-driven professional with extensive experience at Fultech Solutions, adept in audio/video system installations and customer service excellence. Skilled in project management and bilingual communication, I consistently deliver projects within budget, ensuring client satisfaction. My proficiency in technology integration and commitment to quality have contributed to seamless project executions.

Overview

3
3
years of professional experience

Work History

Audio/Video Technician

Fultech Solutions
Jacksonville
12.2023 - 10.2024
  • Installed and configured audio/video systems for residential and commercial clients, ensuring high-quality setups
  • Conducted site surveys to assess installation requirements, identify potential challenges, and propose solutions
  • Coordinated with contractors and subcontractors to ensure seamless integration of audio/video systems into overall construction projects
  • Collaborated with team members to develop efficient solutions for complex technical problems
  • Worked closely with project managers to meet deadlines and deliver projects within budget
  • Provided technical support to end-users, troubleshooting hardware and software issues, ensuring minimal downtime
  • Diagnosed and resolved network connectivity issues, ensuring smooth operation of network devices
  • Assisted in setting up new workstations and installing hardware components for optimal functionality

Audio/Visual Technician

Spectrum Technologies, Inc.
Hanover
05.2023 - 08.2023
  • Set up and installed media equipment such as LCD projectors, speakers, TVs, video monitors, and cameras
  • Handled electrical wiring, programming, and basic construction for installations
  • Provided top-notch customer service, ensuring client satisfaction and addressing any issues that arose
  • Conducted quality control analysis to ensure installations met high standards of functionality and safety
  • Operated and troubleshoot sound and video equipment, resolving issues promptly
  • Managed and maintained wireless systems, networks, and servers to ensure optimal operation
  • Provided technical support for projection systems and portable video calling terminals

Account Supervisor - Lead Officer

Admiral Security Services, Inc.
Bethesda
01.2022 - 05.2023
  • Patrolled entire facility both internal and external
  • Monitored CCTV, lobbies, and all entry/exit points
  • Ensured visitors were authorized for entry into facility and confirmed identification
  • Used facility blueprints for training new employees on patrolling, evacuation procedures, and knowing the location of each security camera
  • Answered calls while monitoring CCTV's
  • Maintained client satisfaction through consistent security services
  • Prepared reports for all incidents such as medical emergencies, thefts, alarms and bomb threats
  • Maintained accurate occurrence log and prompt, courteous communication with supervisors and fellow officers regarding on-site security issues

Education

Tulsa Welding School -

Tulsa Welding School
Jacksonville, Florida
10.2024

High School Diploma -

Watkins Mill High School
Gaithersburg, MD
06.2011

Skills

  • Bilingual in English and Spanish
  • Proficient in Microsoft Office and Outlook
  • Supervising experience
  • Sound system tuning
  • Video streaming
  • Event production support
  • Video editing
  • Wireless microphone systems
  • Welding equipment maintenance
  • Welding codes and standards
  • Welding safety
  • Weld repair techniques
  • Welding symbols
  • Customer service and engagement
  • Customer service focus
  • Customer service oversight
  • Customer service experience
  • Strong customer service
  • Customer service in spanish
  • Backup and recovery
  • Software deployment
  • Virtualization technologies
  • Punctual and reliable
  • Construction
  • Heavy lifting
  • Team lifting
  • Welding
  • Blueprint reading
  • Safe vehicle operation
  • Job site safety
  • Job site organization
  • Time management
  • Supply management
  • Construction management
  • Electrical
  • Debris removal
  • Carrying heavy loads
  • Customer service
  • Hand and power tools
  • Project management
  • Equipment maintenance
  • Maintenance and repair

Timeline

Audio/Video Technician

Fultech Solutions
12.2023 - 10.2024

Audio/Visual Technician

Spectrum Technologies, Inc.
05.2023 - 08.2023

Account Supervisor - Lead Officer

Admiral Security Services, Inc.
01.2022 - 05.2023

Tulsa Welding School -

Tulsa Welding School

High School Diploma -

Watkins Mill High School
Jonathan Hernandez