Jonathan Hernandez
Jacksonville
Summary
Versatile and results-driven professional with extensive experience at Fultech Solutions, adept in audio/video system installations and customer service excellence. Skilled in project management and bilingual communication, I consistently deliver projects within budget, ensuring client satisfaction. My proficiency in technology integration and commitment to quality have contributed to seamless project executions.
Overview
3
3
years of professional experience
Work History
Audio/Video Technician
Fultech Solutions
Jacksonville
12.2023 - 10.2024
- Installed and configured audio/video systems for residential and commercial clients, ensuring high-quality setups
- Conducted site surveys to assess installation requirements, identify potential challenges, and propose solutions
- Coordinated with contractors and subcontractors to ensure seamless integration of audio/video systems into overall construction projects
- Collaborated with team members to develop efficient solutions for complex technical problems
- Worked closely with project managers to meet deadlines and deliver projects within budget
- Provided technical support to end-users, troubleshooting hardware and software issues, ensuring minimal downtime
- Diagnosed and resolved network connectivity issues, ensuring smooth operation of network devices
- Assisted in setting up new workstations and installing hardware components for optimal functionality
Audio/Visual Technician
Spectrum Technologies, Inc.
Hanover
05.2023 - 08.2023
- Set up and installed media equipment such as LCD projectors, speakers, TVs, video monitors, and cameras
- Handled electrical wiring, programming, and basic construction for installations
- Provided top-notch customer service, ensuring client satisfaction and addressing any issues that arose
- Conducted quality control analysis to ensure installations met high standards of functionality and safety
- Operated and troubleshoot sound and video equipment, resolving issues promptly
- Managed and maintained wireless systems, networks, and servers to ensure optimal operation
- Provided technical support for projection systems and portable video calling terminals
Account Supervisor - Lead Officer
Admiral Security Services, Inc.
Bethesda
01.2022 - 05.2023
- Patrolled entire facility both internal and external
- Monitored CCTV, lobbies, and all entry/exit points
- Ensured visitors were authorized for entry into facility and confirmed identification
- Used facility blueprints for training new employees on patrolling, evacuation procedures, and knowing the location of each security camera
- Answered calls while monitoring CCTV's
- Maintained client satisfaction through consistent security services
- Prepared reports for all incidents such as medical emergencies, thefts, alarms and bomb threats
- Maintained accurate occurrence log and prompt, courteous communication with supervisors and fellow officers regarding on-site security issues
Education
Tulsa Welding School -
Tulsa Welding School
Jacksonville, Florida10.2024
High School Diploma -
Watkins Mill High School
Gaithersburg, MD06.2011
Skills
- Bilingual in English and Spanish
- Proficient in Microsoft Office and Outlook
- Supervising experience
- Sound system tuning
- Video streaming
- Event production support
- Video editing
- Wireless microphone systems
- Welding equipment maintenance
- Welding codes and standards
- Welding safety
- Weld repair techniques
- Welding symbols
- Customer service and engagement
- Customer service focus
- Customer service oversight
- Customer service experience
- Strong customer service
- Customer service in spanish
- Backup and recovery
- Software deployment
- Virtualization technologies
- Punctual and reliable
- Construction
- Heavy lifting
- Team lifting
- Welding
- Blueprint reading
- Safe vehicle operation
- Job site safety
- Job site organization
- Time management
- Supply management
- Construction management
- Electrical
- Debris removal
- Carrying heavy loads
- Customer service
- Hand and power tools
- Project management
- Equipment maintenance
- Maintenance and repair
Timeline
Audio/Video Technician
Fultech Solutions
12.2023 - 10.2024
Audio/Visual Technician
Spectrum Technologies, Inc.
05.2023 - 08.2023
Account Supervisor - Lead Officer
Admiral Security Services, Inc.
01.2022 - 05.2023
Tulsa Welding School -
Tulsa Welding School
High School Diploma -
Watkins Mill High School