Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
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Jonathan Hernandez

Miami Lakes

Summary

Resourceful Loss Mitigation Specialist recognized for high productivity and efficient task completion. Specialize in risk assessment, negotiation strategies, and regulatory compliance to minimize losses effectively. Excel in communication, problem-solving, and decision-making, ensuring optimal outcomes in challenging situations.

Overview

10
10
years of professional experience

Work History

Home Solutions Senior Associate / Single Point

Rushmore Loan Servicing
Coral Gables
08.2022 - Current
  • Analyze portfolios and determine a strategy to execute workload size of the assigned portfolio
  • Identify the borrower’s current and potential future financial situation to effectively predict and plan for all financial scenarios
  • Responsible for the completion of compliance related tasks in order to meet SLA (Service Loan Agreement) guidelines
  • Determine when to recommend exceptions to investors for workouts whose structures fall outside of normal guidelines
  • Secure and preserve the value of properties which serve as collateral for loans
  • Propose solutions to meet the borrower’s intentions while maximizing loss mitigation to investors within their guidelines
  • Follow and abide by the company and investor guidelines when obtaining, reviewing, and verifying completed financial information from borrowers
  • Work closely with the appropriate departments to keep loan files up to date
  • Move deals through the loss mitigation pipeline and ensure conditions are met for modifications and other workout plans
  • Assist in training new hires to learn different aspects of the job and Loss Mitigation guidelines

Asset Manager

Community Loan Servicing
Coral Gables
08.2021 - 08.2022
  • Researched and analyzed borrowers' financial information to determine eligibility for loan modification programs.
  • Developed and implemented strategies to maximize loss mitigation opportunities with delinquent borrowers.
  • Negotiated repayment plans with delinquent borrowers in accordance with company policies and procedures.
  • Reviewed foreclosure alternatives such as short sales or deeds in lieu of foreclosure.
  • Analyzed borrower's overall financial situation to ensure that they are able to maintain their mortgage payment after a loan modification is completed.
  • Monitored delinquency trends on assigned portfolio of loans while maintaining current knowledge of investor guidelines and government regulations.
  • Maintained accurate records of all activities related to loan modifications including communication with customers, lenders, attorneys.
  • Generated reports reflecting performance metrics such as Loan Modification Acceptance Rate, Denial Rate.
  • Worked closely with internal departments such as Servicing, Underwriting and Legal teams to ensure compliance with applicable laws and regulations.
  • Collaborated with external vendors such as title companies, appraisers, real estate brokers and agents when necessary.
  • Managed multiple tasks simultaneously while meeting established deadlines for completion of assignments.

Payment/Payoff Processor

Bayview Loan Servicng
Coral Gables
03.2017 - 08.2021
  • Assisted in the establishing of new procedures in order to make the processing of loan statements more efficient
  • Assisted in the creation of various Ad Hoc Reports for senior management that track and analyze all aspects of payoff process
  • Assisted in the creation of an automated system within servicing platform (LPS Director) to generate and fax out loan statements automatically from the system
  • Helped establish training guidelines and created training manuals for all new hires in the payoff department
  • Reconcile, analyze and balance various General Ledger accounts to ensure all deal transfers made have been accurate
  • Review and process all payments that are made on commercial and residential loans
  • Review and process all final payoffs and closing out of mortgages
  • Process disbursement of refunds to be sent out to consumers
  • Work closely with all business units for all ongoing processes to ensure requests and payments are completed accurately and in a timely manner
  • Evaluate all incoming documents and assist business partners to resolve all issues
  • Perform regular audits on processes and ensure compliance of all requirements
  • Experienced in LPS Director (MSP), Lotus Notes, Servicing Director, Oracle, Citrix & Black Knight
  • Experienced in working with all government sponsored loans (FHA, FNMA, FHLMC, Etc.).

Accounts Payable Specialist

Fisk Electric
Hialeah
03.2015 - 11.2015
  • Decreased company-wide expenditure on materials by suggesting to management and instructing them on how to make use of the n/10 discounts being offered to the company
  • Implemented a scanning process in order to make the looking up of necessary files much quicker and easier
  • Restructured process for the creation of Purchase and Change Orders to make it more efficient
  • Used prior experience to help streamline the accounts payable process by eliminating redundant steps and adjusting others
  • Sorted, coded, matched and processed invoices for payment in system (JD Edwards)
  • Reviewed and verified invoices and check requests
  • Tracked company expenses and processed expense reports
  • Reconciled vendor accounts to ensure payments are accurate and up to date
  • Researched and resolved invoice discrepancies and issues in a timely manner
  • Maintained contact with vendors and responded to their inquiries

Education

Florida International University - Hospitality Revenue Management

Florida International University
08.2016

Skills

  • Bankruptcy knowledge
  • Relationship Management
  • Financial History Analysis
  • Analytical Thinking
  • Portfolio Management
  • Foreclosures experience

Languages

  • Fluent in both English and Spanish (reading and writing).
  • Work Availability

    monday
    tuesday
    wednesday
    thursday
    friday
    saturday
    sunday
    morning
    afternoon
    evening
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    Timeline

    Home Solutions Senior Associate / Single Point

    Rushmore Loan Servicing
    08.2022 - Current

    Asset Manager

    Community Loan Servicing
    08.2021 - 08.2022

    Payment/Payoff Processor

    Bayview Loan Servicng
    03.2017 - 08.2021

    Accounts Payable Specialist

    Fisk Electric
    03.2015 - 11.2015

    Florida International University - Hospitality Revenue Management

    Florida International University