Summary
Overview
Work History
Education
Skills
Timeline
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Jonathan Hiciano

Lawrence,MA

Summary

Accomplished Forklift Operator and Machine Operator with a proven track record of enhancing warehouse efficiency and safety at companies like US Foods. Skilled in forklift operation and certified in OSHA compliance, I excel in team collaboration and have significantly improved shipment processing speeds. My adaptability and commitment to quality have consistently met employer expectations, driving tangible results in fast-paced environments.

Overview

17
17
years of professional experience

Work History

Forklift Operator

Wilsonart
02.2023 - Current

Picking numerous order and scanning out of the system accordingly, uploading and unloading trailers. Organizing inventory and rotating products as required for use. Following task as directed and assisting on new projects.

Forklift Operator

US Foods
12.2019 - 04.2022
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Collaborated with team members to complete tasks quickly and increase overall productivity.
  • Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
  • Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
  • Minimized product damage through careful maneuvering and transporting of fragile items.
  • Assisted in training new employees on safe forklift operation, contributing to a stronger workforce.
  • Communicated with floor managers to determine merchandise placement.
  • Maintained optimal inventory levels with precise forklift operation and proper storage techniques.

Order Processing Specialist

Demoulas Warehouse
04.2015 - 12.2019
  • Provided cross-functional support during peak periods or staffing shortages, demonstrating adaptability and teamwork skills.
  • Completed accurate order entry and data verification.
  • Documented shipping information for orders and tracked packages when necessary.
  • Assisted customers with product and service selections.
  • Updated company tracking system with latest information.
  • Received and followed pick sheets to gather merchandise for customer orders.
  • Processed cash payments and credit and debit card transactions.
  • Assisted customers by providing tracking information and resolving shipping or merchandise issues.
  • Operated pallet jacks, forklifts and other equipment regularly.
  • Collaborated with sales team to ensure all necessary documentation was collected for seamless order execution.
  • Increased overall customer satisfaction by consistently meeting deadlines and providing exceptional service.
  • Streamlined order processing procedures for increased efficiency and reduced errors.
  • Consistently met or exceeded individual performance metrics related to order processing speed, accuracy, and customer satisfaction ratings.

Machine Operator

Haartz Corp
12.2007 - 11.2014
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
  • Operated various types of machinery, contributing to the successful completion of diverse projects.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Collaborated with team members to optimize production processes and improve overall performance.
  • Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
  • Upheld high-quality standards while meeting tight deadlines during periods of increased demand.

Education

GED -

South Lawrence East High-School
Lawrence, MA
09.2004

Skills

  • Forklift Operation
  • Forklift Operator Certification
  • Loading and unloading
  • Shipping and receiving
  • Team Player
  • Warehouse Operations
  • Warehouse Safety
  • Material Handling
  • Safety awareness
  • Teamwork and Collaboration
  • General laborer
  • Order Picking
  • Order picking and processing
  • Punctual and Reliable
  • Safe driver
  • Palletizing
  • Materials Handling
  • Problem-Solving
  • Material packaging
  • Shipping and receiving expert
  • OSHA Compliance
  • Heavy equipment operations
  • Storage and Organization
  • Lift Equipment Operation
  • Heavy Equipment Operation
  • OSHA Workplace Safety
  • Materials Movement
  • Workplace Cleanliness
  • Product Inspection
  • Shipment Processing
  • Inventory Counts
  • Dock Operations
  • Hand-Eye Coordination
  • Materials Transport
  • Inventory Control
  • Equipment operation
  • Stock Rotation
  • Warehouse Management
  • Hazardous Materials Handling

Timeline

Forklift Operator

Wilsonart
02.2023 - Current

Forklift Operator

US Foods
12.2019 - 04.2022

Order Processing Specialist

Demoulas Warehouse
04.2015 - 12.2019

Machine Operator

Haartz Corp
12.2007 - 11.2014

GED -

South Lawrence East High-School
Jonathan Hiciano